Mous is seeking a Retention Manager to own and accelerate growth by shaping strategy, building the roadmap, and maximizing the value of our growing customer base. You’ll join a fast-growing DTC brand with a loyal global community and strong creative identity.
In this hybrid role, you’ll own email and SMS retention, develop lifecycle frameworks, run testing, and surface insights to drive repeat purchases and lifetime value across the full customer journey.
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Retention Growth Lead — CRM, Email & SMS (Hybrid) employer: Mous Products Ltd.
Mous is an exceptional employer that fosters a collaborative and high-energy culture in its London office, where creativity and performance are at the forefront. With significant opportunities for growth and career progression, employees enjoy a competitive salary, generous holiday allowance, and unique perks like a Friends & Family discount on products and regular social events. The company values accountability, teamwork, and agility, making it an ideal place for passionate individuals looking to make a meaningful impact in the tech and lifestyle sector.
