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- Tasks: Supervise daily operations, ensuring top-notch customer service and smooth event management.
- Company: Join Mountview, a leading drama school shaping the future of the creative industries.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for personal growth.
- Why this job: Be part of a vibrant community that values creativity and inclusivity in the arts.
- Qualifications: No specific qualifications required; just bring your passion for the arts and teamwork.
- Other info: Flexible roles available, including permanent and casual positions.
The predicted salary is between 18000 - 42000 £ per year.
Mountview does things differently. Whether through our higher education programme, our participation work or Mountview Exams, our training aims to develop skills, grow confidence, celebrate creativity and reward individuality.
As one of the UK’s leading drama schools, we develop actors and practitioners who will become the future of the creative industries. Through innovative practice, new approaches to working and close relationships with industry, we cultivate graduates who are independent, generous and actively connected to the issues of the day.
The arts can enrich and change lives. We are passionate about dismantling barriers to the arts and engaging with communities in Peckham and beyond. Every year we share our space, expertise and resources, opening up access to the dramatic arts for all ages and abilities, while simultaneously learning from and collaborating with the vibrant cultural ecology on our doorstep.
Mountview is synonymous with exceptional Musical Theatre training and we are widely considered to lead the field as global innovators. We are proud to have launched our own examination board, offering graded Musical Theatre qualifications. Our unrivalled expertise brings a fresh approach, sharing our values with people of all ages and at all stages in their development.
Today’s students join a constellation of graduates making their mark on the profession. Actors Grace Hodgett Young (Sunset Boulevard), Ben Joyce (Back to the Future), Louisa Harland (Derry Girls), Artistic Director Rachel Bagshaw (Unicorn Theatre), Musical Director Sean Green (Get Up, Stand Up!), Olivier Award-winning actor Giles Terera (Hamilton) and actor Eddie Marsan are just a few of our notable alumni.
DUTY MANAGER (2 x PERMANENT + CASUAL ROLES)
Duty Managers are key members of Mountview’s Facilities & Operations department, which includes IT, the Welcome Desk, Building Maintenance, Premises Officers and Housekeeping. Within this, the Operations team comprises Duty Managers, Front of House Supervisors, Bar Supervisors, Venue Assistants, Ushers and the Welcome Team.
Reporting to the Operations Manager, and working on a rota basis alongside other Duty Managers to cover a busy 7-day operation from early morning through to late evening, the post holder is responsible for supervising day-to-day building operations, ensuring the highest standards of customer service and resource provision; the smooth running of shows, events and hires; and the health and safety of staff, students, clients, tenants and visitors at all times.
SALARY: Circa £30K per annum, depending on experience.
CLOSING DATE: Tuesday 17 June at 12 noon.
Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Duty Manager (2 x Permanent + Casual Roles) employer: MOUNTVIEW
Contact Detail:
MOUNTVIEW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (2 x Permanent + Casual Roles)
✨Tip Number 1
Familiarise yourself with Mountview's unique approach to drama education. Understanding their commitment to creativity and community engagement will help you align your values with theirs during any discussions or interviews.
✨Tip Number 2
Network within the arts community, especially in Peckham. Attend local events or workshops to meet people connected to Mountview, as personal connections can often lead to job opportunities.
✨Tip Number 3
Showcase your experience in managing operations and customer service in a creative environment. Be prepared to discuss specific examples of how you've ensured smooth operations during events or performances.
✨Tip Number 4
Research the latest trends in theatre and performance management. Being knowledgeable about current industry practices will demonstrate your passion and commitment to the role during your interactions with the team.
We think you need these skills to ace Duty Manager (2 x Permanent + Casual Roles)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience and skills that align with Mountview's values and mission.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in facilities management, customer service, and operations. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage events and ensure safety.
Write a Strong Cover Letter: In your cover letter, express your passion for the arts and how your background aligns with Mountview's commitment to diversity and community engagement. Be specific about why you want to work there and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at MOUNTVIEW
✨Understand the Role
Make sure you have a clear understanding of what a Duty Manager does at Mountview. Familiarise yourself with their operations, customer service expectations, and health and safety protocols. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management or customer service roles. Highlight specific examples where you've successfully managed operations, resolved issues, or improved service standards. This will show that you're capable of handling the responsibilities of the position.
✨Emphasise Teamwork
As a Duty Manager, you'll be working closely with various teams. Be ready to talk about your teamwork skills and how you've collaborated with others in past roles. Mention any experiences where you led a team or contributed to a positive team environment.
✨Align with Mountview's Values
Mountview is passionate about creativity and inclusivity. Research their values and think about how your personal beliefs align with theirs. During the interview, express your commitment to promoting access to the arts and supporting diverse communities, as this will resonate well with the interviewers.
