At a Glance
- Tasks: Assist with building maintenance, repairs, and customer service on the iconic Windsor Estate.
- Company: Join Mountjoy Ltd, a trusted partner for the Royal Household.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Other info: Opportunity to work on unique buildings and grow within a close-knit team.
- Why this job: Be part of preserving history while developing practical skills in a dynamic setting.
- Qualifications: 2+ years in property maintenance and a full UK driving licence required.
The predicted salary is between 35000 - 41327 £ per year.
Mountjoy Ltd is contracted to provide building fabric reactive maintenance, cyclical maintenance and support for functions to the Royal Household Windsor Estate.
The Windsor Estate is comprised of the upper, middle, and lower wards of Windsor Castle, the Royal Mews, Frogmore House, various residential and commercial buildings in Home Park, Hampton Court Mews and Hampton Court Paddocks.
This covers a wide range of types of buildings included Listed buildings and Scheduled Ancient Monuments which makes every day and every project different and interesting.
We are seeking a conscientious and enthusiastic individual with a can‑do attitude and flexible approach who keeps calm under pressure.
Your focus on customer service will be clear in everything that you do, and you will take a proactive approach to problem‑solving and team‑working.
- Key Activities
- Minor maintenance tasks for plumbing, carpentry and decorating.
- Regular building fabric works, porterage and grounds PPM tasks.
Key Responsibilities
- Carry out minor fabric and decorating repairs.
- Undertake porterage tasks including moving equipment and erecting signage & barriers.
- Be the second person on 2‑person jobs alongside an engineer.
- Ensure that the quality of work always meets the highest possible standards.
- Support all trades to deliver a professional and safe maintenance and repairs service.
- Respond swiftly to all emergency situations and resolve them efficiently.
- Keep the customer/office up to date with progress and plans.
- Undertake all work efficiently and cost effectively, minimising non‑productive time wherever.
- Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed.
- Maintain tools, plant, and equipment in a safe, clean and workable condition.
- Use your PDA to maintain accurate records of works undertaken with photographic evidence as necessary, reporting any difficulties encountered to the Service Manager and /or Supervisor.
- Assistance with or completion of gutter cleaning and drain clearance tasks.
- Carry out regular RPM tasks.
- Ask your supervisor for assistance when required.
- Be willing to work additional hours to the requirements of the client on an ad hoc basis.
- To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates if necessary.
- Always maintain your company vehicle in a clean and tidy condition and report any defects to the Supervisor in a timely manner.
- Be an inclusive part of the team.
- Ensure your Van is clean and tidy with ease of access to tools, equipment, and van stock at all times.
- Embrace the Mountjoy ethos of “Integrity, built‑in - doing the right thing even when no one is looking”.
Skills / Experience Required
- A minimum of 2 years’ working experience in a similar role.
- Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide.
- Be comfortable in dealing with residents / building representatives and always remain professional.
- Understand the need to complete outstanding pieces of work and deal with work, completely and in one go.
- Have an organised approach to meet the demands of Mountjoy in an effective and timely manner.
- Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service.
- Be proactive in identifying your development needs and doing something to overcome them.
- Have a practical approach to health and safety, ensuring that you and others are safe at all times.
- A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences.
- Be able to self‑manage and be self‑motivated, prioritising and programming work in the most efficient manner.
- Be able to use knowledge and judgement to make the right decisions and find effective solutions to problems.
- Have knowledge of the materials and methods used in the building and maintenance industry.
- Maintaining historic / listed buildings (Desirable)
- Working within occupied environments (Desirable)
Qualifications Required
- Ability to achieve SC clearance.
- Full UK Driving License
- PASMA (desired) or training to be attained.
- Required Experience
- 2+ years’ experience of working in a Property Maintenance environment.
- Ability to work at height. You will be working as part of a team with a very close knit and engaging group of people.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Windsor
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mountjoy, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Facilities Assistant at Mountjoy.
We think you need these skills to ace Facilities Assistant in Windsor
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mountjoy
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!