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- Tasks: Lead a team to deliver maintenance contracts and improve service quality.
- Company: Join Mountjoy Ltd, a dynamic company focused on responsive maintenance and planned works.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in the facilities management industry while developing your leadership skills.
- Qualifications: Experience in Maintenance or Facilities Management; HNC in Construction is a plus.
- Other info: Embrace a culture of safety and continuous improvement with a focus on client satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Mountjoy Ltd is contracted to provide responsive maintenance and planned works. This is for both in hours and part of a call‑out rota. We are seeking a conscientious, enthusiastic, and experienced Manager with a can‑do attitude and flexible approach. Applicants must have qualifications and relevant experience in either the Maintenance or Facilities Management industry. Additional technical training at HNC level or above in Construction and Building disciplines would be advantageous, or a willingness to work towards.
The purpose of this position is to ensure the successful delivery of the Contract(s) and ad hoc workflows you are responsible for by achieving Company Business objectives (financial and qualitative) and Client service delivery standards.
KEY RESPONSIBILITIES- To ensure you have the right team, and proactively manage the performance of that team, to successfully deliver and grow the contract(s) and ad hoc workflows to the Business’s and Clients' expectations.
- Support the Contract Manager and be responsible for the financial performance of the contract(s) and ad hoc workflows, ensuring the business achieves a sustainable return.
- To ensure that Company Health and Safety policies are followed and adhered to by any of the resources utilised in the delivery of the contracts and workflows under your control.
- Manage the directly employed workforce, subcontractors, and Merchant supply chain partners.
- Ensure all planned work, disrepairs and complaints are dealt with efficiently and professionally to meet client and customer expectations.
- To spend time in the work identifying issues and trends that need to be acted upon through measurement so that you truly understand what is required to improve the service, system or processes.
- Ensure that performance is constantly monitored to ensure that all KPI’s are met and presented to the client(s) expectation, and when needed, coherent improvement plans are identified and executed by your team.
- To forge strong working relationships with Client Representatives.
- To ensure you live and embrace the Mountjoy ethos and values.
- Always understand and enforce health and safety, carrying out toolbox talks, Trade assessments and other training with the team, whether on‑site or in the office.
- Carry out induction of new subcontractors and staff members as necessary, ensuring that they have a detailed understanding of Mountjoy and Client requirements.
- To drive and lead improvement projects to achieve and exceed Industry Best Practice in quality, safety, technical, service delivery and customer satisfaction.
- Be able to quote for minor works and achieve a sustainable margin on those projects.
- Be a part of the out‑of‑hours management rota.
- Ability to effectively fault‑diagnose and propose good workable solutions.
- Able to support, coach and motivate your team.
- Possess interpersonal skills and the ability to communicate at all levels professionally, being able to challenge and be challenged.
- Ability to set up new processes themselves where needed.
- Good at problem‑solving.
Assistant Contracts Manager in Surrey employer: Mountjoy
Contact Detail:
Mountjoy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Contracts Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the Maintenance or Facilities Management industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Mountjoy Ltd and understanding their ethos and values. Think about how your experience aligns with their goals. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you’ve effectively diagnosed issues and implemented solutions. This will demonstrate your ability to handle the responsibilities of an Assistant Contracts Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Assistant Contracts Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your qualifications in Maintenance or Facilities Management, and don’t forget to mention any relevant technical training you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your can-do attitude and flexible approach. Share specific examples of how you've successfully managed teams or projects in the past.
Showcase Your Problem-Solving Skills: Since the role requires good fault-diagnosing abilities, include examples of challenges you've faced and how you resolved them. This will demonstrate your capability to handle the responsibilities of the Assistant Contracts Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mountjoy
✨Know Your Stuff
Make sure you brush up on your knowledge of the Maintenance and Facilities Management industry. Be ready to discuss your qualifications and any relevant experience, especially if you have technical training at HNC level or above. This shows you're serious about the role and understand the key responsibilities.
✨Show Your Can-Do Attitude
During the interview, demonstrate your enthusiasm and flexible approach. Share examples of how you've tackled challenges in previous roles, particularly in managing teams or projects. This will highlight your proactive mindset and ability to deliver results.
✨Emphasise Team Management Skills
Since the role involves managing a team, be prepared to discuss your experience in coaching and motivating others. Talk about specific instances where you've successfully managed performance or improved team dynamics, as this will resonate well with the interviewers.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety policies relevant to the industry. Be ready to discuss how you've implemented these in past roles, as well as your approach to conducting toolbox talks and training. This shows that you prioritise safety and compliance, which is crucial for the position.