Plasterer in Woking

Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. We have an exciting opportunity for an enthusiastic Plasterer to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Mountjoy Ltd is contracted to provide responsive maintenance and void property works for Woking Borough Council. This is for both in hours and part of a call-out rota.

The key activities you will undertake in this role will be:

• A wide variety of Plastering repairs in occupied homes, buildings, and empty properties.
• Applying various coats of plaster, render and cement repairs.
• Plaster boarding of stud walls, over-boarding ceilings, coving and cornice.
• Fixing and coating thermoboard, artexing and non-licenced asbestos removal (where full training will be given).

KEY RESPONSIBILITIES

• Accountable for the quality of workmanship, method used to affect the repair, safety of yourself and those around whilst the repair is undertaken, and safe disposal of waste ensuring you are environmentally conscious.
• To have the right tools for the trade(s) you perform at all times.
• To always protect the tenants’ property before starting work and leave the property clean and tidy having completed the work.
• Remain polite & professional at all times if a tenant becomes difficult, and if needed request support from your supervisor.
• Own your allocated job through to completion ensuring the agreed process (Value Steps) of the repair are being followed.
• Always be prepared to receive and issue clean information when interacting with the Operations Centre ensuring you have the full details of the repair and that the Operations Centre has received all details pertinent to the repair including the materials used.
• When accessing the property at the appointment time given by the tenant show your ID, ask if there are any additional repairs, fully diagnosing the repair(s), placing only one order with the materials service.
• When diagnosing repairs always carry out a risk assessment ensuring all risks are identified, then use the right method to carry out the work in consideration of these risks wearing the appropriate PPE.
• Provide an accurate estimated completion time (ECT) for each job to the Operations Centre once you have fully diagnosed the repair.
• If the ECT changes update the Operations Centre immediately with your best estimate of a revised time.
• Complete the repair in one visit where possible, and book all required trades and future visits whilst on site to the time and date the tenant requests.
• Once the repair is complete, or the appointment is complete, provide accurate information to the Operations Centre on the status of the repair, informing them of the work undertaken and van stock materials used, ensuring they repeat this information back to you so that you know it has been recorded cleanly.
• Ensure your Van is clean and tidy with ease of access to tools, equipment, and van stock at all times.
• Embrace the Mountjoy ethos of “Integrity, built-in - doing the right thing even when no one is looking.”

SKILLS REQUIRED

• Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide.
• Be comfortable in dealing with residents, and representatives of Woking Borough Council.
• Remain professional even when issues are contentious, especially when explaining that the right repair is not necessarily the repair they want.
• Understand the need to complete outstanding pieces of work and deal with work, completely and in one go.
• Have an organised approach to meet the demands of Mountjoy and WBC in an effective and timely manner.
• To know when it is right to pull on resource and when you are able to act on your own.
• Be able to diagnose the right repair following the value steps.
• Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service.
• Be proactive in identifying your development needs and doing something to overcome them.
• Have a practical approach to health and safety, ensuring that you and others are safe at all times.
• A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences.
• Be able to self-manage and be self-motivated, prioritising and programming work in the most efficient manner.
• Be able to use knowledge and judgement to make the right decisions and find effective solutions to problems.

KNOWLEDGE REQUIRED

• Be able to demonstrate you are a competent tradesperson and have the tools to do the work.
• Have the prerequisite technical, statutory, and legislative knowledge for the trades you perform for the company ensuring you keep abreast of updates and changes.
• Have knowledge of the materials and methods used in the building and maintenance industry.

QUALIFICATION REQUIRED EXPERIENCE

• 2 – 5 yrs. experience of working in Social Housing or Building Maintenance environment.