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- Tasks: Join our team as an Administrator and support our construction projects with essential organisational skills.
- Company: Mountjoy, a leading provider of construction and facilities management services in the south of England.
- Benefits: Enjoy 34 days annual leave, flexible working options, and a company vehicle.
- Other info: Dynamic workplace with opportunities for growth and a focus on health and wellbeing.
- Why this job: Kickstart your career in a supportive environment while making a real difference in the community.
- Qualifications: GCSEs in Maths and English, plus good MS Office skills and a basic understanding of building maintenance.
The predicted salary is between 24000 - 28000 £ per year.
Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. We have an exciting opportunity for an enthusiastic Administrator to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Mountjoy Ltd is contracted to Fareham Borough Council to provide a maintenance and repair service to void properties and ad-hoc improvements to occupied properties plus day to day responsive repairs arising throughout normal working hours.
Key Responsibilities- To record accurate information from operatives, subcontractors and clients.
- To ensure all systems are kept updated with required information.
- To respond to internal and client emails and manage the shared email inbox.
- Supporting the Service Manager to plan and deliver the day by sending the right operatives and sub-contractors, ensuring operatives and sub-contractors arrive on time and in the most cost-effective manner.
- Allocate the right operatives, based on skills, availability and locality to the jobs that are nearing completion to ensure we meet appointment times and minimize travel and downtime.
- To carry out customer satisfaction surveys and support in compiling monthly client reports.
- Carry out materials and equipment ordering as required.
- Ensure issues are being captured and feedback to the Service Manager / Contract Manager.
- Any other tasks as reasonably requested by the Service Manager / Contract Manager.
- Champion Customer Service and coach the team to treat customers as they would expect to be treated if they were the customer themselves.
- You are responsible for your own Health & Safety and are expected to work with the Company and your line manager to ensure safety guidelines are followed and adhered.
- To live the Mountjoy ethos and values at all times with whoever you deal or engage with.
- Good working knowledge of MS Office including Word and Excel with accurate keyboard skills.
- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.
- Good understanding of geographical areas including streets and buildings, finding the best routes, and travel times between different locations.
- GCSE or equivalent grade C or above in Math and English.
- 34 days annual leave rising to 36 days with length of service (including bank holidays).
- We offer a flexible scheme to buy or sell up to 5 days of annual leave per year.
- Company sick pay after 12 months length of service.
- Life Insurance.
- Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car – paid for through salary sacrifice.
- Cycle to Work Scheme.
- Discounted Gym Membership.
- Length of Service Rewards.
- Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee).
- Access to our free Health, Wellbeing & Support Platform.
- You will be issued your own company vehicle and fuel card.
- Full uniform and safety equipment is provided.
- Access to a tool loan for all trade staff.
Administrator in Fareham employer: Mountjoy Ltd
Contact Detail:
Mountjoy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Fareham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mountjoy and understanding their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 3
Practice common interview questions and scenarios related to administration tasks. Being able to demonstrate your knowledge of MS Office and building maintenance trades will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Mountjoy family right from the start.
We think you need these skills to ace Administrator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your experience with MS Office and any relevant knowledge of building maintenance trades. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Mountjoy and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills: Since championing customer service is key for us, make sure to include examples of how you've provided excellent service in previous roles. We love seeing candidates who understand the importance of treating customers right!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Mountjoy Ltd
✨Know Your Stuff
Familiarise yourself with Mountjoy's services and values. Understand the role of an Administrator in supporting the team and how it contributes to the overall success of the company. This will show your enthusiasm and commitment during the interview.
✨Showcase Your Skills
Be ready to discuss your experience with MS Office, especially Word and Excel. Prepare examples of how you've used these tools in previous roles to manage information or improve processes. Highlight any relevant experience in building maintenance or customer service.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to allocate resources effectively or respond to client needs. Be prepared to share specific examples that showcase your ability to think on your feet and manage multiple tasks efficiently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, the challenges faced by the Administrator role, or how success is measured at Mountjoy. This shows your genuine interest in the position and helps you assess if it's the right fit for you.