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For Companies At a Glance
- Tasks: Provide excellent customer service across bar, gaming, and concierge areas.
- Company: Join Mounties Group, a top employer with strong values and a supportive culture.
- Benefits: Enjoy free parking, uniforms, and a fun team environment in hospitality.
- Why this job: Be the face of our venues and build lasting relationships with customers.
- Qualifications: Experience in hospitality, great communication skills, and a passion for service.
- Other info: Flexible hours with opportunities for growth in a rapidly expanding company.
ABOUT US
Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health. We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
ABOUT THE ROLE
Our Triglav (St Johns Park) & Mekong (Cabramatta) Venues, both only a short 10-minute drive from Liverpool, are currently seeking to appoint enthusiastic, energetic and service orientated Customer Service Attendants to join their team on a part-time basis. As the face of our front line, you will work across a diverse range of areas, including bar, gaming and concierge.
To be successful in securing this role, you will ideally possess the following skills and experiences:
- Previous experience within hospitality or a customer related role/industry
- Possess a passion for delivering excellent customer service
- Impeccable grooming, presentation and communication skills
- A willingness to build a long term relationship with our customers
- The ability to work both independently and in a team environment
- Full availability and the ability to work a flexible roster, which includes days, nights and weekends
- Current NSW RSA & RCG
OUR BENEFITS
- Supportive and inclusive team
- Free onsite parking
- Great team culture in the exciting world of hospitality
- Uniforms provided
WHY MOUNTIES?
We have over 250,000 members and are listed as one of Australia’s top privately owned companies. With strong values and a commitment to our staff, we are a recognised employer of choice.
GROUP WINNER OF:
- Western Sydney Business Awards – Employer of Choice 2020
- Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
- Clubs NSW – Clubs and Community Award for Emergency Services 2023
If this role sounds like you, apply today and don’t miss out on this exciting opportunity.
Customer Service Attendant - Triglav & Mekong [ Multi-Site - St Johns Park & Cabramatta] employer: Mounties Group
Contact Detail:
Mounties Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Attendant - Triglav & Mekong [ Multi-Site - St Johns Park & Cabramatta]
✨Tip Number 1
Get to know the Mounties Group values! When you walk into that interview, show us how you embody Family, Honesty, Care, Innovation, Fun, and Loyalty. It’s all about connecting with our mission and demonstrating that you’re not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you’ve gone above and beyond for a customer. We love hearing about real experiences, so be ready to share those stories that highlight your passion for excellent service!
✨Tip Number 3
Dress to impress! Since grooming and presentation are key in hospitality, make sure you look sharp for your interview. It shows us that you take pride in your appearance and understand the importance of first impressions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Mounties family. So, hit that apply button and let’s get started on this exciting journey together!
We think you need these skills to ace Customer Service Attendant - Triglav & Mekong [ Multi-Site - St Johns Park & Cabramatta]
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and hospitality. A bit of flair can make your application stand out!
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We’re looking for those who have a passion for delivering excellent service, so connect your past roles to what we value at Mounties Group.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Mounties Group. We can’t wait to hear from you!
How to prepare for a job interview at Mounties Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Mounties Group's core values: Family, Honesty, Care, Innovation, Fun, and Loyalty. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate your alignment with them.
✨Showcase Your Customer Service Skills
As a Customer Service Attendant, your ability to deliver excellent service is key. Prepare specific scenarios where you've gone above and beyond for customers in previous roles. Highlight your passion for hospitality and how you can contribute to creating a welcoming environment.
✨Dress to Impress
Impeccable grooming and presentation are crucial in the hospitality industry. Make sure you dress smartly for the interview, reflecting the professional image that Mounties Group upholds. This will not only show your respect for the role but also your understanding of the industry standards.
✨Be Ready for Flexibility Questions
Since the role requires full availability and flexibility, be prepared to discuss your schedule openly. Think about how you can accommodate various shifts, including nights and weekends, and express your willingness to adapt to the team's needs.
