As an Airfreight Coordinator, you will be responsible or arranging the fastest possible transportation solutions for time sensitive shipments, ensuring they move efficiently y via the next available flight whilst maintaining exceptional communication with customer, airlines and internal teams.
Duties will include but are not limited to:
- Assisting with the global expansion of the Time-Critical Airfreight department
- Coordinate and manage premium airfreight shipments from origin to destination, including same-day and next flight-out services
- Booking and execution of daily Premium Airfreight shipments (NFO) from initial enquiry through to completion
- Liaise with airlines, handling agents and providers to ensure smooth shipment movement
- Work closely with the wider operations team to deliver high-quality service under tight deadlines
- Be the go to contact person for customers and business development
- Provide clear and timely updates to customers regarding shipment status
- Attend trade fairs and events to represent the company and increase brand awareness
Experience and qualifications:
- UK-based freight forwarding experience (air freight import/export operations) - essential
- Understanding of air cargo operations and airline booking processes
- Experience coordinating with airlines, ground handlers and trucking providers
- Ability to manage time-critical shipments with tight deadlines and operational pressure
- Familiarity with air freight documentation such as AWB, manifests, and export documentation
- Strong communication skills for client interaction and supplier coordination
- Experience outside the UK market, particularly exposure to international air freight operations - desirable
- Dangerous Goods certification or prior DG handling knowledge - desirable
** Standard working hours 0900 - 1730 - once training has been completed there will be a requirement to participate in an on-call weekend rotation and ocassional evening shifts to accommodate coverage aligned with U.S operations hours**
Benefits:
- 22 days holiday per year (increasing to 25 after 1 year) and with length of service
- Free breakfast, lunch and snacks in our onsite canteen "The Hangar"
- Free onsite gym with weekly classes
- Private healthcare and pension
- 2x charitable "giving back" days per annum
- Cycle to work scheme
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Premium Airfreight Coordinator employer: Mountfitchetgroup
At ACS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our continued professional development opportunities, alongside a range of benefits including free meals, gym access, and generous annual leave. With a strong focus on diversity and inclusion, we create a supportive atmosphere where every team member can thrive while managing exciting international projects.
