At a Glance
- Tasks: Join our team to create unforgettable luxury travel experiences for clients.
- Company: High-end luxury travel agency with a focus on exceptional service.
- Benefits: £35,000 salary, uncapped commission, free meals, gym access, and private healthcare.
- Other info: Dynamic environment with extensive progression opportunities and a supportive team culture.
- Why this job: Kickstart your career in luxury travel and learn from industry experts.
- Qualifications: Sales passion, strong communication skills, and a love for travel.
The predicted salary is between 40000 - 50000 £ per year.
- Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission
- Full-time
- Compensation: GBP 35000 - GBP 35000 - yearly
The Travel Division is a high-end luxury travel agency, working alongside our sister company Air Charter Service, to ensure that their charter customers have exclusive access to a range of ancillary products, including luxury hotels, premium cabin flights, and top-of-the-range villas & yachts.
Our business is all about service, and we will always go the extra mile to ensure that the time spent at the destination is as seamlessly organised and memorable as the time spent onboard one of our charter flights.
We are looking for a
Trainee Travel Consultant to join our experienced team of travel experts.
This is a rare opportunity to join a high performing team at entry level, and learn the trade first hand from some of the best in the business.
We\'re seeking someone who is ambitious, motivated, positive & hard working.
The ideal candidate will need to be an excellent communicator, comfortable with outbound lead generation, and excited about building and developing your own portfolio from scratch.
- Working with The Travel Division, day to day duties will include but are not limited to:
- Working on a mixture of incoming and externally sourced leads, as well as referred private jet clients, to build a list of repeat travel customers.
- Demonstrating an expert understanding of the most suitable travel product for each customer, and making suitable recommendations.
- Managing travel bookings from enquiry to completion, and collaborating with other company departments to ensure the best possible experience for our customers.
- Maintaining a “Customer First” attitude, and taking full ownership ofour customers in-destination experience, which may involve working outside of regular hours to ensure all customer trips run successfully.
- Building and maintaining relationships with repeat clients, and pro-actively managing your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) to drive loyalty and repeat business.
- Engaging with suppliers & partnersto ensure you are able to provide the most suitable choices for the customer\'s requirements.
- Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets, and being able to collaborate, work as part of a team, and contribute towards a wider group collective.
- Following company procedurein a methodical and chronological way to ensure protection of both TTD and your clients.
- Working productively in what can sometimes be a pressurised environment, and making prompt, clear decisions which may involve tough choices or considered risks.
- Representing the business externally at events with suppliers, customers & wider industry peers.
A successful trainee will need
- A high aptitudeand passion for sales, with previous experience of lead sourcing, cold calling & direct selling preferred.
- Very clear written & verbal communication skills, as well as strong numeracy skills, are a requirement.
- A keen interest in major global destinations, travel products & in progressing a career within the Travel Industry.
- An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
- A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
- Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
- Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.
- Extensive progression structure and 10% uncapped commission after successfully completing 6 months training
- 22 days annual leave (increasing to 25 after 1 year service & with length of service)
- Free daily breakfast & lunch in our office canteen "The Hangar"
- Free onsite gym with classes
- 2x "giving back" charitable days a year
- Cycle to Work Scheme
- Onsite car park
- Private healthcare and Pension
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- Job Location
- #J-18808-Ljbffr
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in London employer: Mountfitchet Group
Mountfitchet Group is an exceptional employer located in Farnborough, offering a dynamic work environment where innovation and compliance are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and excellence within the aviation sector. Join us to be part of a dedicated team that values your expertise and contributes to the safety and efficiency of our diverse fleet of private jets.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in London
✨Get Involved in Travel Communities
Diving into travel forums and local tourism groups can really set you apart. Join organisations like ABTA or local tourism boards, and participate in discussion groups—they're goldmines for networking and insider info on trainee opportunities!
✨Leverage Social Media
Showcase your passion for travel on social platforms like Instagram or TikTok. Share your travel stories or tips, and connect with influencers in the industry. It's a fun way to build a portfolio that attracts potential employers like Mountfitchet Group.
✨Research and Attend Travel Trade Events
Keep an eye out for travel expos and job fairs, both in-person and virtual. These events are perfect for meeting hiring managers and learning about new trainee roles. Make sure to have your elevator pitch ready!
✨Apply through Us for Direct Opportunities
Don't forget to check out our website for openings at Mountfitchet Group. Trainee roles can be competitive, so applying through us can give you an edge and ensure your application gets noticed!
We think you need these skills to ace Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in London
Some tips for your application 🫡
Show Off Your Passion for Travel:In the travel and tourism industry, it's all about enthusiasm for adventure. Make sure your cover letter connects your love for travel with why you want to work at Mountfitchet Group. Share a memorable trip or experience that shaped your perspective—this makes you relatable and likely to stand out!
Highlight Your Customer Service Skills:Customer service is the backbone of travel roles. Even as a trainee, it's crucial to showcase any relevant experience you have. Mention your ability to communicate with people, resolve issues, and create enjoyable experiences. If you have any certifications in hospitality or travel-related courses, be sure to include those!
Tailor Your CV to the Role:For your CV, focus on relevant experiences that relate specifically to travel and tourism. Educate us about any roles where you've dealt with clients or showcased your planning skills. Make sure to list any travel-related coursework or projects that can demonstrate your commitment to learning in this field.
Be Open About Your Goals:As a trainee, you might not have loads of experience, but that’s okay! Use your application to express your eagerness to learn and grow in the travel industry. Talk about what excites you about this role at Mountfitchet Group and how you see it contributing to your career. Remember, we love seeing that motivation!
How to prepare for a job interview at Mountfitchet Group
✨Know Your Destinations
As a trainee in the travel and tourism industry, you'll want to brush up on popular travel destinations, including current trends and must-see spots. Be ready to chat about your favourite places and why they appeal to you—this shows your passion and knowledge about the industry!
✨Master the Customer Experience
In tourism, it's all about people! Familiarise yourself with customer service scenarios and how you would enhance a traveller's experience. Expect questions that test your empathy and ability to handle tricky situations—being able to effectively communicate and connect with customers is vital in this role.
✨Get Hands-On with Tools and Tech
Familiarity with travel booking systems and tools like GDS (Global Distribution Systems) can set you apart. Highlight any experience with online booking platforms or customer relationship management software you may have—showing that you’re adaptable to tech helps demonstrate your readiness for the fast-paced nature of this industry.
✨Show Your Willingness to Learn
As a trainee, your potential to grow is key. Be honest about what you wish to learn in this role at Mountfitchet Group, and don’t hesitate to ask thoughtful questions about the industry's challenges and trends. Your eagerness will show that you're invested in your future and ready to absorb everything you can from this opportunity!
