At a Glance
- Tasks: Provide friendly admin support and assist visitors and patients at Mountbatten.
- Company: Mountbatten Isle of Wight, a leading community and hospice care provider.
- Benefits: Flexible hours, supportive team environment, and the chance to make a difference.
- Other info: Part-time role with opportunities to grow in a meaningful field.
- Why this job: Join a compassionate team and help people access vital healthcare services.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Mountbatten Isle of Wight, the Island's community and hospice end-of-life and palliative care provider. We are seeking a Clinical Services Administrator to receive, assist and direct people at Mountbatten in person and over the phone, enabling them to access the appropriate services or healthcare professionals in a courteous, efficient and effective way. The postholder will provide a positive and friendly image to all people, either in person or via the telephone. Reporting to the Clinical Services Administration Lead, you will also provide cover for other administration duties as required and provide comprehensive administrative support to the clinical, medical and nursing staff on the Inpatient Unit and in the Community Team, managing the routine daily tasks that are essential for the effective administration of Inpatient Unit and Community services. 18 hours a week to be worked on a rota basis, six hour shifts between 8am - 8pm to include weekends and Bank Holidays as required.
Key Tasks:
- To provide a comprehensive administrative service to all visitors, patients and employees of Mountbatten.
- Act as first point of contact on main reception, greeting visitors in a professional, courteous, efficient and effective manner ensuring that they always receive a high standard of customer care.
- Answer calls into the Coordination Centre and main switchboard in a polite and professional manner, ensuring that all callers are directed to the appropriate healthcare professional or department.
- Process referrals into Mountbatten in a timely manner, ensuring urgent requests are given priority and directed to the relevant clinical team member.
- Input accurately into SystmOne, action tasks in a timely manner, ensuring that all information is managed in accordance with designated procedures.
Clinical Services Administrator - Mountbatten in Newport employer: Mountbatten Isle of Wight
Mountbatten Isle of Wight is an exceptional employer, dedicated to providing a supportive and compassionate work environment for its staff. With a strong focus on employee growth and development, we offer comprehensive training opportunities and a culture that values teamwork and respect. Working in the heart of the community, you will play a vital role in delivering high-quality palliative care while enjoying the unique benefits of island life, including a close-knit community and beautiful surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Administrator - Mountbatten in Newport
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Clinical Services Administrator - Mountbatten in Newport
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Mountbatten Isle of Wight, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Mountbatten Isle of Wight
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Mountbatten Isle of Wight.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Mountbatten Isle of Wight.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Mountbatten Isle of Wight can really resonate with interviewers and show your commitment to the field.
