Health & Fitness Manager in Portsmouth

An opportunity has arisen for an experienced Health and Fitness Manager to join our team at the Mountbatten Centre, based in Portsmouth. You will manage a well-trained and professional health and fitness team and ensure they provide an efficient and effective customer orientated service to all our members and visitors.

The Mountbatten Centre is Portsmouth’s flagship leisure and event venue. Located in the heart of Hilsea, it is just a short distance from Portsmouth’s city centre. Its large well-equipped gym, accessible by lift, has multiple zones with something to suit every activity preference and level of fitness. Dedicated training areas have lots of cardio kit to choose from, free weights, functional fitness spaces and more.

You will:

• Have a thorough up-to-date understanding of the Health and Fitness industry and initiate change in conjunction with the Senior Operations Manager, ensuring that the business meets customer expectations.
• Provide exceptional customer service through continual interaction and motivation with both staff and customers and link with the Senior Operations Manager to develop change that will make improvements.
• Be responsible for the budgetary control of the Health and Fitness Team and other budgets as may be determined by the Senior Operations Manager.
• Monitor, manage and motivate all staff within the Health and Fitness Team in line with BH Live policies and procedures.

You will need:

• Experience working within a health & fitness/leisure centre environment and organisation of group fitness classes.
• A strong knowledge of current trends within the health and fitness industry.
• Experience of working with children and/or vulnerable adults.
• Knowledge of marketing and promoting health & fitness facilities, alongside customer retention methods.
• Supervisory/Management Qualification (NVQ L 3 or above/HNC or equivalent).
• A Level 3 Fitness Instructors Qualification (YMCA, Premier or equivalent).

Due to the nature of our business, hours of work will include weekends, bank holidays and evenings.

BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant’s background credentials, including referencing and an enhanced DBS check.

We offer:

• Onsite parking.
• Training and development opportunities.
• BH Live Active - Gym membership or Access to Corporate Gym Membership (FFH).
• Health cash plan.
• Employee Assistance programme.
• Company pension matched up to 6% contributions.
• Colleague discount on food and drink.
• Colleague recognition.
• Birthday / Celebratory day off.
• Loyalty Rewards.

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise. Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year. Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing.
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience.
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people.

We are making a positive difference across the communities we serve. Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.