At a Glance
- Tasks: Be the friendly face of our restaurant, managing reservations and enhancing guest experiences.
- Company: Join Super 8, a collective of celebrated restaurants known for quality and hospitality.
- Benefits: Enjoy 50% off dining, discounts at top London restaurants, and unique experiences like wine harvests.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Make a real impact on guest experiences in a vibrant, high-energy environment.
- Qualifications: Experience in busy restaurants and familiarity with reservation systems required.
The predicted salary is between 30000 - 40000 £ per year.
Mountain is looking for a personable and dedicated Host to join our growing Reservations team. Since opening in July 2023, our door team has been essential in shaping the guest experience at Mountain. We’re seeking someone to bring warmth, precision, and a passion for hospitality, enhancing the guest journey and working seamlessly with the entire team to deliver thoughtful, memorable service.
What We’re Looking For:
- A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
- Proven experience in a busy, high-energy restaurant environment.
- Skilled with reservation systems like SevenRooms or similar platforms.
- Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
We Offer:
- Join the Super 8 family, which includes Kiln, Brat, and Brat x Climpson’s Arch—restaurants celebrated for their commitment to staff well-being, relaxed excellence, and guest enjoyment.
- 50% off dining across the group, plus discounts at some of London’s finest independent restaurants.
- Opportunities to participate in annual wine harvests, farm visits, seasonal produce boxes, and supplier discounts.
- Full training and development support, from diversity and management training to food and safety certifications.
About Super 8 Restaurants:
Super 8 is an independent collective of distinctive restaurants founded on a love for quality produce and honest cooking. Our spaces celebrate great food, lively atmospheres, and a true sense of hospitality. Known for innovative farming partnerships and a strong dedication to team development, our restaurants have earned accolades from Michelin, World’s 50 Best, and more. We’re passionate about career growth, turning KPs into chefs and commis into head chefs—and even supporting some to become co-owners.
About Mountain:
Mountain, led by Tomos Parry and the team behind Brat, is nestled in a historic Soho building and known for its wood grill and wine bar. Our atmospheric wood grill and wine bar draws inspiration from the ‘sea and mountains’ of the Balearic Islands and the Welsh terroir, offering plates of seafood from the plancha and long lunches reminiscent of vineyard dining with our favourite winemakers.
Head Host in City of Westminster employer: Mountain
At Mountain, we pride ourselves on fostering a vibrant and supportive work culture that prioritises staff well-being and professional growth. As part of the Super 8 family, employees enjoy generous dining discounts, unique experiences like wine harvests, and comprehensive training programmes that empower them to advance their careers in the hospitality industry. Join us in a historic Soho setting where your passion for hospitality can truly shine and make a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mountain's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice your people skills! As a Head Host, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling reservations and guest inquiries like a pro.
✨Tip Number 3
Show off your experience! Be ready to share specific examples from your past roles where you created memorable guest experiences or handled busy situations. This will highlight your ability to thrive in a high-energy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Super 8 family and ready to dive into the world of hospitality with us.
We think you need these skills to ace Head Host in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your genuine love for hospitality and how you connect with guests. A warm and friendly tone can make all the difference.
Highlight Relevant Experience:Make sure to showcase your experience in busy restaurant environments. Mention any specific reservation systems you've worked with, like SevenRooms, to show us you're ready to hit the ground running.
Be Professional Yet Approachable:While we love a casual vibe, professionalism is key. Ensure your application is well-structured and free of errors, but don’t be afraid to keep it conversational. We’re looking for someone who can balance both!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Mountain!
How to prepare for a job interview at Mountain
✨Show Your Passion for Hospitality
Make sure to express your genuine love for hospitality during the interview. Share specific examples of how you've created memorable guest experiences in the past, as this will resonate with the team at Mountain who values warmth and dedication.
✨Know Your Reservation Systems
Familiarise yourself with reservation systems like SevenRooms or similar platforms before the interview. Being able to discuss your experience with these tools will demonstrate your readiness to manage the door and handle reservations efficiently.
✨Prepare for High-Energy Scenarios
Since the role requires working in a busy, high-energy environment, think of examples from your previous jobs where you thrived under pressure. This will show that you can maintain professionalism and a friendly demeanour even when things get hectic.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics and the guest experience at Mountain. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
