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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Mountain Warehouse is a leading outdoor retailer focused on teamwork and community.
- Benefits: Enjoy a monthly bonus, 50% discount, 28 days leave, and a supportive work environment.
- Why this job: Join a vibrant team, enhance your retail skills, and create memorable customer experiences.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: This is an entry-level contract position with opportunities for growth.
Join to apply for the UK Sales Assistant (Chain 5) role at Mountain Warehouse
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Join to apply for the UK Sales Assistant (Chain 5) role at Mountain Warehouse
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 11 July 2025
Department: UK Retail
Location: Sidmouth (SID)
Compensation: £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Contract
Job function
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Job function
Sales and Business Development
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Industries
Retail
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UK Sales Assistant (Chain 5) employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Sales Assistant (Chain 5)
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand ethos and the types of products they offer will help you engage more effectively with customers and demonstrate your passion for retail.
✨Tip Number 2
Showcase your teamwork skills during any interactions, whether in interviews or networking. Highlight experiences where you've successfully collaborated with others, as this role emphasises a collaborative environment.
✨Tip Number 3
Prepare to discuss how you would handle customer service scenarios. Think of examples where you've gone above and beyond for customers, as this will illustrate your commitment to exceptional service.
✨Tip Number 4
Be ready to share your ideas on improving store operations or enhancing customer experience. This shows initiative and aligns with the company's focus on operational excellence and team contribution.
We think you need these skills to ace UK Sales Assistant (Chain 5)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the UK Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since exceptional customer service is a core part of the role, provide specific examples in your application that demonstrate your ability to engage with customers and resolve their inquiries effectively.
Highlight Teamwork Experience: Mention any previous experiences where you worked collaboratively in a team environment. Emphasise your ability to contribute to team discussions and support your colleagues, as this is crucial for the role.
Express Your Passion for Retail: Convey your enthusiasm for retail and the brand in your application. Share why you are excited about the opportunity at Mountain Warehouse and how you can contribute to creating a welcoming shopping experience.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this industry and how you can contribute to creating an exceptional shopping experience for customers.
✨Demonstrate Teamwork Skills
Since teamwork is crucial for this role, be prepared to discuss your experiences working collaboratively with others. Highlight instances where you contributed to a team goal or helped a colleague, showcasing your ability to foster a supportive environment.
✨Prepare for Customer Engagement Scenarios
Think about how you would handle various customer interactions. Be ready to role-play scenarios where you address customer inquiries or resolve complaints, demonstrating your commitment to outstanding customer service.
✨Know the Brand and Products
Research Mountain Warehouse and its product offerings before the interview. Familiarise yourself with their values, promotions, and any recent news. This knowledge will help you answer questions confidently and show your genuine interest in the company.
