Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming store environment.
- Company: Join Mountain Warehouse, a vibrant retail brand focused on teamwork and community.
- Benefits: Enjoy a monthly bonus, 50% discount, and generous leave entitlements.
- Why this job: Shape customer experiences and be part of a supportive team culture.
- Qualifications: Passion for retail and excellent communication skills are essential.
- Other info: Great opportunities for growth in a stable and friendly work environment.
UK Sales Assistant (Chain 1) role at Mountain Warehouse
Application Deadline: 17 October 2025
Location: Whiteley Village (WHI) | Department: UK Retail | Compensation: £7.55 – £12.21 / hour
Overview
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Job Description
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
- Team Collaboration: Work harmoniously with colleagues, foster an inclusive and supportive team environment; actively participate in team discussions and problem-solving; share knowledge to support and train both new and existing team members.
- Operational Excellence: Assist in day-to-day store operations; process transactions accurately; keep the sales floor clean, organized, and well-stocked; stay informed about product features, promotions, and pricing; help set up and execute in-store promotions and displays.
- Customer Engagement: Build strong connections with customers; address inquiries and concerns promptly and professionally; represent the Mountain Warehouse brand with enthusiasm and professionalism.
- Sales & Performance: Work with the team to meet/exceed sales targets; support store management in identifying opportunities for growth and improvement.
What We are Looking For
- Commitment to delivering outstanding customer service
- Passion for retail and eagerness to share that enthusiasm
- Excellent communication with a friendly and approachable demeanor
- Energetic, driven, and reliable with a team-oriented mindset
What’s in it for you?
- Monthly Bonus Scheme: target-based bonus on top of base salary
- 50% Colleague Discount across Mountain Warehouse and Animal; twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Employee Assistance Programme and Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- Stable, supportive work environment
- Length of service awards
Note: This description reflects the role as posted and does not imply a final statement of duties. You’re not just working in a store; you’re shaping an experience and creating a legacy.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Retail
#J-18808-Ljbffr
UK Sales Assistant (Chain 1) employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Sales Assistant (Chain 1)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mountain Warehouse. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for retail.
✨Tip Number 3
Show off your teamwork spirit! Mountain Warehouse values collaboration, so be prepared to discuss how you've worked well in teams before. Share specific instances where you helped solve problems or supported your colleagues to create a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mountain Warehouse family. So, get your application in and let’s make it happen!
We think you need these skills to ace UK Sales Assistant (Chain 1)
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share any experiences that highlight your love for customer service and teamwork. We want to see how you can bring that energy to Mountain Warehouse.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your skills in communication and teamwork, as these are key for us. A little effort in personalising your application can go a long way!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We’re looking for someone who can represent our brand with pride and professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mountain Warehouse
✨Know the Brand
Before your interview, take some time to research Mountain Warehouse. Understand their values, products, and what sets them apart in the retail industry. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to engage with customers and resolve issues effectively, as this will resonate well with the interviewers.
✨Emphasise Teamwork
Mountain Warehouse values collaboration, so be ready to discuss how you work within a team. Share specific instances where you've contributed to a team goal or helped a colleague. This will illustrate your team-oriented mindset and your commitment to fostering a supportive environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the store's operations, team dynamics, or growth opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
