At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming store environment.
- Company: Join Mountain Warehouse, a vibrant retail brand focused on teamwork and community.
- Benefits: Enjoy a competitive salary, monthly bonuses, and a generous colleague discount.
- Why this job: Be part of a dynamic team that shapes memorable shopping experiences.
- Qualifications: Passionate about retail with excellent communication skills and a team-oriented mindset.
- Other info: Opportunities for growth and a supportive work environment await you!
Application Deadline: 18 October 2025
Department: Ireland Retail (NI & ROI)
Location: Omagh (OMA)
Compensation: £7.55 – £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
This role is for evenings & weekends
Responsibilities
Team Collaboration
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
Person We Would Love To Meet
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
Note: You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
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UK Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mountain Warehouse. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for retail.
✨Tip Number 3
Show off your teamwork spirit! Mountain Warehouse values collaboration, so be prepared to discuss how you've worked well in teams before. Share specific instances where you contributed to a group goal or helped a colleague out – it’ll show you’re a reliable team player.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace UK Sales Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and customer service shine through in your application. Share specific examples of how you've gone above and beyond to create a great experience for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Sales Assistant role. We want to know why you’re the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mountain Warehouse
✨Know the Brand Inside Out
Before your interview, make sure you research Mountain Warehouse thoroughly. Understand their values, products, and what sets them apart in the retail industry. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your commitment to delivering outstanding service, which is crucial for the Sales Assistant role.
✨Emphasise Teamwork and Collaboration
Since teamwork is key in this role, be ready to discuss how you've worked effectively with others in previous jobs. Share specific instances where you contributed to a team goal or helped a colleague. This will show that you can foster an inclusive and supportive environment, aligning with the company's values.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, store operations, or opportunities for growth within the company. This not only shows your interest but also helps you determine if the role is the right fit for you.