Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team while delivering excellent customer service.
- Company: Join a leading outdoor retailer with a focus on sustainability and innovation.
- Benefits: Enjoy a 50% employee discount, monthly bonuses, and a supportive work environment.
- Why this job: Grow your career with opportunities for development and a fun, engaging culture.
- Qualifications: Previous supervisory experience and a passion for customer engagement are essential.
- Other info: Be part of an exciting journey as we expand our stores globally.
The predicted salary is between 24000 - 33600 £ per year.
Overview
Description: 50% employee discount, monthly bonus, employee referral incentive. Leading outdoor retailer.
About the role
Our Team Leaders support the management team with the everyday running of a busy store and team. You will be supporting with:
- Leading and motivating your team
- Delivering great Customer Service
- Encouraging the team to hit their KPIs
- Ensuring great company standards
- Visual merchandising
- Being a Brand Ambassador
About you
We are looking for someone with…
- Previous supervisory/Team Leader experience
- Ability to motivate a team
- Good organisational skills
- A passion for selling and customer engagement
- An interest in visual merchandising
- Clothing experience – desirable but not essential
- Passion, enthusiasm, and a hands-on attitude
Who are we?
At + stores globally and over employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal. We’re working hard on sustainability, introducing more organic and recycled products—One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures. Internationally, we have stores in Europe (Poland, Germany, Austria), across the pond in Canada and the USA, and our latest adventure is in New Zealand. Animal was acquired by Mountain Warehouse and re-launched in the Summer of [year], initially with an online presence only, before we moved to showcasing a range in some of our stores. We are excited to be opening our first store in Scotland.
Why join us?
We love seeing people grow; so many of our Team Leaders have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools.
Benefits
- 50% Employee Discount across 3 brands
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Auto-enrolment Pension scheme
- Employee Referral Incentive
- Employee Assistance Programme
- Cycle to Work scheme
- Development and progression within a fast-paced and stable environment
- Colleague hardship scheme
- Online learning portal, accessible to all team members
#J-18808-Ljbffr
Team Leader- 30h employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader- 30h
✨Tip Number 1
Familiarise yourself with the company's values and mission, especially their focus on sustainability and outdoor engagement. This will help you align your answers during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Highlight your previous supervisory experience by preparing specific examples of how you've motivated teams in the past. Think about times when you successfully hit KPIs or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Showcase your passion for visual merchandising by discussing any relevant experiences or ideas you have. Consider bringing along a portfolio or examples of displays you've created to demonstrate your creativity and understanding of brand representation.
✨Tip Number 4
Engage with the brand on social media or through their 'Inside the Outdoors' section. This not only shows your enthusiasm but also gives you insights into their products and initiatives, which can be useful talking points during your interview.
We think you need these skills to ace Team Leader- 30h
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or team leader experience. Emphasise any achievements in motivating teams and delivering excellent customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for selling and customer engagement. Mention your interest in visual merchandising and how you can contribute to the company's goals, especially regarding sustainability.
Showcase Relevant Skills: Clearly outline your organisational skills and ability to hit KPIs in your application. Use specific examples from your past experiences to demonstrate how you've successfully led a team.
Research the Company: Familiarise yourself with the company’s values and recent initiatives, such as their focus on sustainability and new product launches. This knowledge will help you tailor your application and show your genuine interest in the brand.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and lead a team. Prepare examples from your previous experience where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service
Since delivering great customer service is a key part of the role, be ready to discuss how you've gone above and beyond for customers in the past. Share specific instances where your actions positively impacted customer satisfaction.
✨Know the Brand
Familiarise yourself with the company's products and values, especially their commitment to sustainability and outdoor activities. This knowledge will help you align your answers with the brand's ethos and show your genuine interest in the role.
✨Prepare for Visual Merchandising Questions
Even if you don't have extensive experience in visual merchandising, think about how you can contribute to this aspect of the role. Be prepared to discuss your ideas on creating appealing displays and how they can enhance customer engagement.
