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For Companies At a Glance
- Tasks: Lead and motivate your team while delivering exceptional customer service.
- Company: Join a leading outdoor retailer with a commitment to sustainability and innovation.
- Benefits: Enjoy a 50% employee discount, monthly bonuses, and a supportive work environment.
- Why this job: Grow your career with opportunities for development and a fun, engaging culture.
- Qualifications: Previous supervisory experience and a passion for customer engagement are essential.
- Other info: Be part of an exciting journey as we expand our stores globally!
The predicted salary is between 28800 - 43200 £ per year.
Overview
Description: 50% employee discount; monthly bonus; employee referral incentive; leading outdoor retailer.
About the role
- Leading and motivating your team
- Delivering great Customer Service
- Encouraging the team to hit their KPIs
- Ensuring great company standards
- Visual merchandising
- Being a Brand Ambassador
About you
- Previous supervisory/Team Leader experience
- Ability to motivate a team
- Good organisational skills
- A passion for selling and customer engagement
- An interest in visual merchandising
- Clothing experience – desirable but not essential!
- Passion, enthusiasm, and a hands-on attitude
Who are we?
At + stores globally and over employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures. International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand! Animal was acquired by Mountain Warehouse and re-launched in the Summer of , initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first store in Scotland.
Why join us?
We love seeing people grow; so many of our Team Leaders have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools!
Benefits
- 50% Employee Discount across 3 brands
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Auto-enrolment Pension scheme
- Employee Referral Incentive
- Employee Assistance Programme
- Cycle to Work scheme
- Development and progression within a fast-paced and stable environment
- Colleague hardship scheme
- Online learning portal, accessible to all team members
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Team Leader- employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader-
✨Tip Number 1
Familiarise yourself with the company's values and mission. As a Team Leader, you'll be expected to embody these principles, so understanding them will help you demonstrate your alignment during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Think about specific situations where you encouraged team members to achieve their KPIs or improved customer service.
✨Tip Number 3
Research visual merchandising techniques and trends relevant to the outdoor retail sector. Being able to discuss these during your interview will show your passion for the role and your proactive approach to learning.
✨Tip Number 4
Network with current employees or former Team Leaders at the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Team Leader-
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or team leader experience. Emphasise your ability to motivate a team and any relevant skills in customer service and visual merchandising.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for selling and customer engagement. Mention specific examples of how you've successfully led a team and met KPIs in the past.
Showcase Your Enthusiasm: In your application, express your enthusiasm for the outdoor retail industry and the company's commitment to sustainability. This will demonstrate that you align with their values and culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and lead a team. Prepare examples from your previous experience where you successfully inspired your team to achieve their goals or improve performance.
✨Emphasise Customer Service
Customer service is at the heart of this role. Be ready to discuss how you've delivered exceptional customer experiences in the past and how you plan to maintain high standards in this new position.
✨Know the Brand
Familiarise yourself with the company's products and values, especially their commitment to sustainability. Showing that you understand and align with their mission can set you apart from other candidates.
✨Prepare for Visual Merchandising Questions
Even if clothing experience isn't essential, having a basic understanding of visual merchandising can be beneficial. Think about how you would present products attractively and effectively to enhance customer engagement.
