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For Companies At a Glance
- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join a leading outdoor retailer with over 370 stores globally, focused on sustainability and growth.
- Benefits: Enjoy a competitive salary, monthly bonuses, 50% employee discount, and a supportive work environment.
- Why this job: Be part of a dynamic team that values development and offers opportunities for career progression.
- Qualifications: Retail management experience, strong people skills, and a passion for customer engagement are essential.
- Other info: Flexible hours with one weekend off per month and access to an online learning portal.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Our Store Managers are fully accountable for everything going on in their stores. You will be responsible for:
- Leading and motivating your team to be the best
- Coaching and mentoring
- Driving Customer Service through team engagement and excellent product knowledge
- Maximising your store’s sales potential and profitability, driving the KPIs
- Delivering company standards to the highest level
- Visual merchandising and product launches
- Being a Brand Ambassador!
About you
We are looking for someone with:
- Retail management experience from a fast-paced background
- Excellent people skills with a proven track record of leading, developing and motivating a team
- Strong organisational skills; time management is a must
- A passion for selling and customer engagement
- A record of commercial success and awareness
- Recognition of the importance of strong visual merchandising
- Awareness of the local, and competitor market
- Clothing experience - desirable but not essential
- Passion, enthusiasm, and a hands-on attitude
Who are we?
At 370+ stores globally and over 3000 employees we are a leading outdoor retailer, with an always-evolving attitude. We’re working hard on sustainability, introducing more and more organic and recycled products. We love seeing people grow; many of our team have started their journey with us, progressing to more senior roles. We are passionate about developing our store teams, recently launching an online learning portal with some great tools!
Benefits
- Monthly Bonus scheme
- 50% Employee Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 1 weekend off per month, with 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Employee Referral Incentive…unlimited
- A stable, successful and supported environment…so many of our team have grown their career here
If you love the buzz of retail and strive to achieve, then come on our journey, and join us - inside the outdoors!
Store Manager employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our brand and products. Understanding our values, especially around sustainability and customer engagement, will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a fast-paced retail environment. Highlight specific instances where your leadership directly contributed to sales growth or improved customer service.
✨Tip Number 3
Research the local market and our competitors. Being able to discuss trends and how they impact our business will show that you're proactive and have a strong commercial awareness.
✨Tip Number 4
Think about how you can bring innovative visual merchandising ideas to the table. Prepare to share your thoughts on how to enhance the shopping experience in our stores.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, focusing on your achievements in leading and motivating teams. Use specific examples that demonstrate your ability to drive sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention your experience with visual merchandising and how you can contribute to the brand's success.
Highlight Relevant Skills: In your application, emphasise your strong organisational skills and time management abilities. Provide examples of how you've successfully managed a team in a fast-paced environment.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention your passion for selling and customer engagement, and how you align with their commitment to sustainability and team development.
How to prepare for a job interview at Mountain Warehouse
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Be prepared to share specific examples of how you've successfully managed a team in the past, highlighting your coaching and mentoring abilities.
✨Demonstrate Customer Engagement
Customer service is key in retail. Discuss your strategies for driving customer engagement and how you ensure your team delivers excellent service. Use real-life scenarios to illustrate your points.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've maximised sales potential and profitability in previous positions, and how you plan to do the same in this role.
✨Understand Visual Merchandising
Visual merchandising plays a crucial role in retail success. Prepare to talk about your experience with visual displays and product launches, and how you can enhance the store's presentation to attract customers.
