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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Mountain Warehouse is a leading outdoor retailer focused on teamwork and community.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, and vacation pay.
- Why this job: Join a vibrant team, shape customer experiences, and grow in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: Flexible part-time hours available on weekdays and weekends.
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Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? Are you free weekdays as well as weekends? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 9 July 2025
Department: UK Retail
Location: Exeter (EXT)
Compensation: £7.55 – £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? Are you free weekdays as well as weekends? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 6% vacation pay paid out biweekly
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Associate (16 Hours Weekdays & Weekends Required) employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (16 Hours Weekdays & Weekends Required)
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. This will highlight your ability to create a welcoming atmosphere.
✨Tip Number 3
Be ready to discuss your teamwork experiences. Mountain Warehouse values collaboration, so share instances where you've worked effectively with others to achieve common goals.
✨Tip Number 4
Demonstrate your flexibility and availability for both weekdays and weekends. Being open about your schedule shows your commitment to the role and willingness to meet the store's needs.
We think you need these skills to ace Sales Associate (16 Hours Weekdays & Weekends Required)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight your relevant experience in retail and customer service.
Show Your Passion: In your cover letter, express your enthusiasm for retail and customer service. Mention specific experiences where you provided exceptional service or worked effectively in a team environment, as these are crucial for this role.
Highlight Teamwork Skills: Since teamwork is essential for this position, include examples of how you've successfully collaborated with others in previous roles. This could be through training new staff, participating in team projects, or contributing to a positive work atmosphere.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this environment and how you enjoy providing exceptional customer service.
✨Demonstrate Teamwork Skills
Since teamwork is crucial for this role, be prepared to discuss your experiences working collaboratively with others. Highlight instances where you contributed to a team goal or helped a colleague succeed.
✨Know the Brand
Research Mountain Warehouse before your interview. Familiarise yourself with their products, values, and any current promotions. This knowledge will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Associate. Prepare responses for common scenarios, such as handling complaints or providing product recommendations, to demonstrate your problem-solving skills.
