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- Tasks: Assist customers, maintain store presentation, and collaborate with the team to drive sales.
- Company: Mountain Warehouse is a leading outdoor retailer focused on teamwork and exceptional customer service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, 28 days leave, and a supportive work environment.
- Why this job: Join a vibrant team where your contributions shape customer experiences and foster community spirit.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: This is a part-time entry-level role perfect for students looking to gain retail experience.
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Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Department: UK Retail
Location: Pitlochry (PIT)
Compensation: £9.75 – £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand and what they stand for will help you connect better with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. Mountain Warehouse values a supportive team environment, so highlighting your ability to work well with colleagues will set you apart.
✨Tip Number 3
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond to assist a customer, as this aligns perfectly with the role's focus on delivering exceptional service.
✨Tip Number 4
Prepare to talk about your sales experience and how you can contribute to meeting sales targets. Consider any relevant achievements or strategies you've used in the past that could help drive sales at Mountain Warehouse.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'team collaboration' and 'customer engagement', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and exceptional customer service. Mention specific examples of how you've contributed to team success or improved customer experiences in previous roles.
Showcase Your Team Spirit: In your application, emphasise your ability to work well in a team. Provide examples of how you've collaborated with colleagues to achieve common goals, as this is a key aspect of the Sales Assistant role.
Highlight Your Communication Skills: Since excellent communication is crucial for this position, make sure to illustrate your friendly and approachable demeanour. Include instances where you've effectively addressed customer inquiries or concerns.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this industry and how you enjoy providing exceptional customer service.
✨Demonstrate Teamwork Skills
Since teamwork is crucial for this role, be prepared to discuss your experiences working collaboratively with others. Highlight instances where you contributed to a team goal or helped a colleague succeed.
✨Know the Brand
Research Mountain Warehouse and understand their values, products, and customer service approach. Being knowledgeable about the brand will show your genuine interest and help you answer questions more effectively.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Assistant. Prepare responses for common inquiries or complaints, demonstrating your ability to engage with customers and provide tailored solutions.
