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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Join Mountain Warehouse, a leading retailer passionate about outdoor adventures and exceptional service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, 28 days leave, and more perks!
- Why this job: Be part of a supportive team, create memorable shopping experiences, and drive positive change.
- Qualifications: No specific experience required, just a passion for retail and great communication skills.
- Other info: Flexible part-time hours with opportunities for growth and development.
Sales Assistant
Application Deadline: 5 August 2025
Department: UK Retail
Employment Type: Permanent – Part Time
Location: Chipping Norton (CPN)
Compensation: GBP 7.55 – GBP 12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant , you\’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you\’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
4 hour contract
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding the brand will help you connect with customers and demonstrate your passion for retail during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to contribute to a positive team environment.
✨Tip Number 3
Practice your customer engagement techniques. Think of ways to build rapport with customers and address their needs effectively, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Be ready to discuss how you can contribute to meeting sales targets. Prepare ideas on how you can enhance the shopping experience and drive sales through promotions and displays.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities Mountain Warehouse is looking for in a Sales Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific examples of how you've contributed to team success or improved customer satisfaction.
Write a Personalised Cover Letter: In your cover letter, express your passion for retail and customer service. Mention why you want to work at Mountain Warehouse specifically, and how you can contribute to their team culture and operational excellence.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this environment and how you can contribute to creating a positive shopping experience for customers.
✨Demonstrate Teamwork Skills
Since teamwork is crucial for this role, be prepared to discuss your experiences working collaboratively with others. Highlight instances where you contributed to team success or helped resolve conflicts, showcasing your ability to foster a supportive environment.
✨Prepare for Customer Engagement Scenarios
Anticipate questions about how you would handle various customer interactions. Think of examples where you provided excellent customer service, addressed concerns, or created a welcoming atmosphere, as these will demonstrate your suitability for the role.
✨Know the Brand and Products
Research Mountain Warehouse and its product offerings before the interview. Being knowledgeable about their brand values, current promotions, and product features will show your commitment and help you stand out as a candidate who is genuinely interested in the position.
