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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Join Mountain Warehouse, a leading retailer passionate about outdoor adventures and exceptional service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, 28 days leave, and more perks!
- Why this job: Be part of a supportive team, enhance your retail skills, and make a positive impact.
- Qualifications: No specific experience required, just a passion for retail and great communication skills.
- Other info: Flexible part-time hours in a vibrant retail environment.
Sales Assistant
Application Deadline: 23 August 2025
Department: UK Retail
Employment Type: Fixed Term – Part Time
Location: Elgin (ELG)
Compensation: GBP 7.55 – GBP 12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant , you\’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you\’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding the brand will help you connect with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've collaborated with others in previous roles. Highlighting your ability to work harmoniously with colleagues can set you apart.
✨Tip Number 3
Prepare to discuss how you handle customer inquiries and complaints. Being able to articulate your approach to providing exceptional customer service will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your passion for retail by staying updated on current trends and promotions in the industry. This knowledge can help you engage more effectively with customers and show your commitment to the role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant experience in retail and customer service. Use clear headings, bullet points, and quantify your achievements where possible to make your CV stand out.
Write a Personalised Cover Letter: Draft a cover letter that reflects your passion for retail and customer service. Mention specific examples of how you have contributed to team success in previous roles and express your enthusiasm for working at Mountain Warehouse.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this environment and how you can contribute to creating a positive shopping experience for customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Prepare examples of past experiences where you collaborated with colleagues to achieve a common goal, showcasing your supportive and inclusive nature.
✨Know the Brand
Research Mountain Warehouse and understand its values, products, and customer service philosophy. Being knowledgeable about the brand will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Be ready to discuss how you would handle various situations, such as addressing complaints or providing product recommendations, to demonstrate your customer service skills.
