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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Mountain Warehouse is a leading outdoor retailer focused on teamwork and community.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, and 28 days annual leave.
- Why this job: Join a vibrant team, shape customer experiences, and make a positive impact.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: Part-time role with opportunities for growth in a supportive environment.
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Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 15 August 2025
Department: UK Retail
Location: Wokingham (WOK)
Compensation: £10.95 – £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand will help you engage with customers more effectively and demonstrate your passion for retail during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to contribute positively to the team environment at Mountain Warehouse.
✨Tip Number 3
Practice your customer service skills by role-playing common retail scenarios with friends or family. Being able to handle customer inquiries and concerns confidently will set you apart during the interview process.
✨Tip Number 4
Research the latest trends in retail and customer engagement. Being knowledgeable about current practices will show your enthusiasm for the industry and your commitment to providing exceptional service.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your passion for retail and customer service. Mention why you want to work at Mountain Warehouse specifically, and how you can contribute to their team culture and operational excellence.
Showcase Teamwork Skills: Since teamwork is essential for this role, provide examples in your application of how you've successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a positive team environment or helped train new colleagues.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this industry and how you enjoy providing exceptional customer service.
✨Demonstrate Teamwork Skills
Since teamwork is crucial at Mountain Warehouse, be prepared to discuss your experiences working in a team. Highlight instances where you collaborated with colleagues to achieve common goals or solve problems together.
✨Know the Brand and Products
Research Mountain Warehouse and its product offerings before the interview. Familiarise yourself with their values, promotions, and any recent news to show that you're genuinely interested in the company and can provide informed advice to customers.
✨Prepare for Customer Engagement Scenarios
Think about how you would handle various customer interactions. Be ready to role-play scenarios where you address customer inquiries or concerns, showcasing your ability to create a welcoming atmosphere and provide tailored solutions.
