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- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Mountain Warehouse is a leading retailer focused on outdoor gear and exceptional customer service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, and 28 days annual leave.
- Why this job: Join a supportive team, enhance your retail skills, and create memorable shopping experiences.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: This is a part-time entry-level role with opportunities for growth and development.
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Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 10 September 2025
Department: UK Retail
Location: Evesham Garden Centre (EVG)
Compensation: ÂŁ7.55 – ÂŁ12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand will help you engage with customers more effectively and demonstrate your passion for retail during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to contribute to a positive team environment, which is crucial for this position.
✨Tip Number 3
Practice your customer service skills by role-playing common retail scenarios with friends or family. Being able to handle inquiries and concerns confidently will set you apart as a candidate who can create a welcoming atmosphere.
✨Tip Number 4
Research current retail trends and promotions relevant to Mountain Warehouse. Being knowledgeable about the industry will not only impress your interviewers but also show your commitment to staying informed and engaged.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'team collaboration' and 'customer engagement', to demonstrate your fit for the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and exceptional customer service. Mention specific examples of how you've contributed to team success or improved customer experiences in previous roles.
Showcase Your Team Spirit: In your application, emphasise your ability to work well in a team. Share anecdotes that illustrate your collaborative nature and how you’ve supported colleagues in achieving shared goals.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively engaged with customers or resolved inquiries. This will show that you can create a welcoming atmosphere as described in the job listing.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this industry and how you can contribute to creating a positive shopping experience for customers.
✨Demonstrate Teamwork Skills
Since teamwork is crucial for this role, be prepared to discuss your experiences working collaboratively with others. Highlight instances where you contributed to team success or helped resolve conflicts.
✨Know the Brand
Research Mountain Warehouse before your interview. Familiarise yourself with their products, values, and recent promotions. This knowledge will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare responses for common scenarios, such as handling complaints or providing product recommendations, to demonstrate your customer service skills.
