Sales Assistant

Sales Assistant

Great Chesterford Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and create an amazing shopping experience while maintaining store standards.
  • Company: Join Animal, a leading outdoor retailer focused on sustainability and innovative products.
  • Benefits: Enjoy a monthly bonus, 50% discount, and generous annual leave.
  • Why this job: Be part of a passionate team that values eco-friendly practices and personal growth.
  • Qualifications: Bring enthusiasm, great people skills, and a keen eye for detail.
  • Other info: Opportunity to grow your career in a supportive environment with a focus on sustainability.

Overview

Animal has arrived in town! Monthly bonus • 50% employee discount • employee referral incentive • leading outdoor retailer

Responsibilities

  • Customer Service; creating a great shopping experience
  • Replenishing the store
  • Housekeeping
  • Visual standards
  • Learning, developing and sharing your product knowledge
  • Being a Brand Ambassador

About you

  • A passion for selling and talking to people
  • Enthusiasm, and a hands-on attitude
  • An eye for detail, and with high standards
  • Excellent timekeeping
  • Great people skills
  • An interest in what we sell and what we do

About us

We are Animal, acquired by Mountain Warehouse and relaunched in the Summer of … , initially with an online presence only, before we moved to showcasing a range in some of our stores. We are opening our first few stores, with the first one in Pitlochry, Scotland. The new Animal in-house design team has taken inspiration from Animal’s board sports heritage to create a range of authentic, trend-led, and eco-friendly products. We work with sustainable material partners and have increased the use of Organic Cotton and recycled materials. We have partnered with reGAIN, supporting circular environmental retail. Mountain Warehouse has + stores globally and over employees; we are a leading outdoor retailer focused on sustainability and ongoing innovation. Check out our Inside the Outdoors section for expert advice and charity ventures.

Why join us

  • Monthly Bonus scheme
  • 50% Employee Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 28 days annual leave, pro-rata to your contract, including Bank Holidays
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme
  • Employee Referral Incentive…unlimited
  • Pension scheme
  • A stable, successful and supported environment…so many of our team have grown their career here

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Sales Assistant employer: Mountain Warehouse

At Animal, we pride ourselves on being an excellent employer, offering a vibrant work culture that values sustainability and innovation. Our Sales Assistants enjoy a generous monthly bonus, a 50% employee discount, and numerous opportunities for personal and professional growth within our expanding stores in Pitlochry, Scotland. Join us to be part of a passionate team that champions eco-friendly practices while delivering exceptional customer service in the outdoor retail sector.
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Contact Detail:

Mountain Warehouse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with Animal's product range and values. Understanding their commitment to sustainability and eco-friendly practices will help you connect with the brand during interviews and demonstrate your enthusiasm for what they do.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've created great shopping experiences in the past. Think about specific situations where you went above and beyond to assist customers, as this aligns perfectly with the responsibilities of a Sales Assistant.

✨Tip Number 3

Highlight your passion for outdoor activities and sports. If you have personal experiences or interests related to the products Animal sells, be sure to mention them. This will not only show your genuine interest but also position you as a relatable Brand Ambassador.

✨Tip Number 4

Prepare to discuss your timekeeping and organisational skills. Since the role requires excellent time management, think of examples where you've successfully managed multiple tasks or maintained high standards in a busy environment.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Communication Skills
Sales Techniques
Product Knowledge
Attention to Detail
Time Management
Teamwork
Visual Merchandising
Problem-Solving Skills
Enthusiasm for Outdoor Activities
Adaptability
Brand Ambassadorship
Interpersonal Skills
Hands-on Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you created a great shopping experience or worked in a retail environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for selling and your enthusiasm for the brand. Mention specific products or values of Animal that resonate with you, demonstrating your interest in what they sell.

Highlight Your People Skills: In your application, provide examples of how you've successfully interacted with customers in the past. This could include resolving issues, providing product knowledge, or creating a welcoming atmosphere.

Showcase Your Attention to Detail: Mention any experiences where your eye for detail made a difference, whether in maintaining visual standards in a store or ensuring high-quality customer service. This aligns well with the expectations of the role.

How to prepare for a job interview at Mountain Warehouse

✨Show Your Passion for Selling

Make sure to express your enthusiasm for sales during the interview. Share examples of how you've successfully engaged with customers in the past and created a positive shopping experience.

✨Demonstrate Your Product Knowledge

Familiarise yourself with Animal's product range and values before the interview. Being able to discuss specific products and their benefits will show that you're genuinely interested in what the company offers.

✨Highlight Your People Skills

Prepare to discuss situations where you've effectively communicated with others or resolved conflicts. Strong people skills are essential for a Sales Assistant, so be ready to showcase your ability to connect with customers.

✨Emphasise Attention to Detail

Since visual standards and housekeeping are part of the role, be prepared to talk about how you maintain high standards in your work. Provide examples of how you've ensured a tidy and appealing environment in previous roles.

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