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- Tasks: Join us as a Sales Assistant, ensuring an amazing shopping experience and supporting daily store operations.
- Company: Mountain Warehouse is a leading retailer passionate about outdoor gear and exceptional customer service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, 28 days leave, and a supportive work environment.
- Why this job: Be part of a dynamic team, engage with customers, and make a real impact in retail.
- Qualifications: No specific qualifications required, just a passion for retail and great communication skills.
- Other info: Flexible part-time hours available, perfect for students looking to gain experience.
Sales Assistant
Application Deadline: 20 August 2025
Department: UK Retail
Employment Type: Permanent – Part Time
Location: Ashford – McArthurGlen (ASH)
Compensation: GBP 7.55 – GBP 12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant , you\’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you\’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding the brand will help you connect with customers and demonstrate your passion for retail during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work harmoniously with colleagues can set you apart.
✨Tip Number 3
Practice your customer engagement techniques. Think of ways to build rapport with customers and address their needs effectively, as this is a key aspect of the Sales Assistant role.
✨Tip Number 4
Be ready to discuss how you can contribute to achieving sales targets. Prepare specific ideas or strategies that could help enhance the shopping experience and drive sales in the store.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Mountain Warehouse is looking for in a Sales Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your passion for retail and customer service. Mention why you want to work for Mountain Warehouse specifically and how you can contribute to their team. Use examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this environment and how you can contribute to creating a positive shopping experience for customers.
✨Demonstrate Teamwork Skills
Since collaboration is key in this role, be prepared to discuss your experiences working in teams. Highlight instances where you contributed to team success or helped resolve conflicts, showcasing your ability to foster a supportive environment.
✨Know the Brand Inside Out
Research Mountain Warehouse and its products before the interview. Familiarise yourself with their values, current promotions, and product offerings so you can speak confidently about how you would represent the brand and engage with customers.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Assistant. Prepare responses for common questions or complaints, demonstrating your problem-solving skills and commitment to providing exceptional customer service.
