At a Glance
- Tasks: Assist customers, maintain store presentation, and process transactions efficiently.
- Company: Mountain Warehouse is a leading retailer focused on outdoor gear and exceptional customer service.
- Benefits: Enjoy a monthly bonus scheme, 50% discount, and 28 days annual leave.
- Why this job: Join a supportive team, enhance your retail skills, and create memorable shopping experiences.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: This is a part-time role with opportunities for growth and development.
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Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Department: UK Retail
Location: Market Harborough (MKH)
Compensation: £7.55 – £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, on a 4 hour contract, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding their brand and what they stand for will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to build relationships will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork experience. Since collaboration is key in this role, be ready to discuss how you've worked effectively with others to achieve common goals in past jobs or projects.
✨Tip Number 4
Be prepared to discuss how you handle challenges in a retail environment. Think of specific instances where you've resolved customer issues or improved store operations, as this will demonstrate your problem-solving abilities.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'team collaboration' and 'customer engagement', to demonstrate your fit for the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and exceptional customer service. Mention specific examples of how you've contributed to team success or improved customer experiences in previous roles.
Showcase Your Teamwork Skills: In your application, emphasise your ability to work well in a team. Provide examples of how you've collaborated with colleagues to achieve common goals, as this is a key aspect of the Sales Assistant position.
Highlight Your Enthusiasm: Convey your enthusiasm for the role and the brand in your application. Mention why you want to work at Mountain Warehouse specifically and how you can contribute to creating a welcoming atmosphere for customers.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this industry and how you enjoy providing exceptional customer service.
✨Demonstrate Teamwork Skills
Since teamwork is crucial at Mountain Warehouse, be prepared to discuss your experiences working in a team. Highlight instances where you contributed to team success or helped resolve conflicts.
✨Know the Brand
Research Mountain Warehouse before your interview. Familiarise yourself with their products, values, and recent promotions. This knowledge will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare responses for common scenarios, such as handling complaints or providing product recommendations, to demonstrate your customer engagement skills.