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For Companies At a Glance
- Tasks: Manage vendor relationships and streamline retail operations for efficiency.
- Company: Dynamic retail company focused on innovation and operational excellence.
- Benefits: Competitive salary, hybrid working, generous holiday allowance, and staff discounts.
- Why this job: Join a team that values innovation and drives measurable improvements in retail.
- Qualifications: Experience in retail operations, strong Excel skills, and vendor management expertise.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are looking for a proactive, results-driven Retail Operations & Vendor Specialist to oversee GNFR and vendor management in retail, focused on enhancing processes and driving efficiency across our store operations. This key role will lead the management and simplification of our GNFR, third-party vendors, ensuring streamlined operations, reduced costs, and stronger support for our in-store teams. It will also play a key part in the wider dept on continuous improvement, this role requires a strategic thinker and hands-on executor who thrives on driving measurable improvements, removing complexity, and embedding scalable processes that support operational excellence and commercial outcomes. The ideal candidate will have strong experience in retail operations, with a passion for simplifying complexity, reducing costs, and enhancing in-store support services. This role will also cover their line manager when on leave.
Key Responsibilities
- Third-Party Vendor & Service Provider Management
- Establish and proactive in managing relationships with key suppliers including fleet, music, footfall, printers, and consumables.
- Identify systematic improvements to end to end processes and SOPs to embed consistency, while proposing and suggesting improvements for the future
- GNFR
- Simplify and own the worldwide processes management and PO’s of GNFR categories to improve efficiency: hangers, bags, cleaning supplies, packaging, etc.
- Contract management of the group account with Quarterly and Annual formal reviews designed to deliver yearly efficiencies and cost savings
- Reporting & Data Improvement
- Identify and deliver improvements to reporting within retail operations end-to-end operational processes across retail operations functions.
- Develop, document, and maintain SOPs and internal guides for operational improvements
- Identify and implement reporting opportunities to improve performance
- Responsible for developing, writing and launching our store SOPS
We would like to meet someone who is
- Experience in a retail head office, store operations, or project support role.
- GNFR experience and enhancements made
- Excellent Excel skills with an analytical mind.
- 3rd Party vendor management
- Experience of working in a retail head office environment, ideally within Retail Operations and GNFR experience 3 years
- Strong IT skills – (particularly Excel)
- Confident communicator with strong written and verbal communication skills
- Ability to challenge the status quo confidently
- High attention to detail and proofing skills
- Solutions focused and innovative
- Excellent knowledge of the retail sector, strong commercial awareness and customer focus
- PM Skills
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
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Retail Operations & Vendor Specialist employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations & Vendor Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for a Retail Operations & Vendor Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their GNFR processes and think about how you can simplify complexity and drive efficiency. Bring your ideas to the table – they’ll love your proactive approach!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to improve operations in past roles. Highlight your Excel expertise and any reporting improvements you've implemented – this will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in retail operations.
We think you need these skills to ace Retail Operations & Vendor Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Retail Operations & Vendor Specialist role. Highlight your experience in retail operations and vendor management, and don’t forget to showcase any achievements that demonstrate your ability to simplify processes and drive efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail operations and how your skills align with our needs. Be specific about your experience with GNFR and third-party vendors, and show us how you can contribute to our team.
Show Off Your Analytical Skills: Since we’re looking for someone with strong Excel skills and an analytical mind, make sure to mention any relevant projects or experiences where you’ve used data to drive improvements. We love numbers, so don’t be shy about sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mountain Warehouse
✨Know Your GNFR Inside Out
Make sure you understand the ins and outs of GNFR (Goods Not For Resale) management. Familiarise yourself with common categories like hangers, bags, and cleaning supplies. Being able to discuss specific examples of how you've simplified processes or reduced costs in previous roles will show your expertise.
✨Showcase Your Vendor Management Skills
Prepare to talk about your experience managing third-party vendors. Think of specific instances where you’ve built strong relationships or identified improvements in vendor performance. This will demonstrate your proactive approach and ability to drive efficiency.
✨Excel at Excel
Since strong Excel skills are a must for this role, brush up on your data analysis and reporting abilities. Be ready to discuss how you've used Excel to improve reporting processes or analyse operational data in the past. Maybe even bring a few examples of reports you've created!
✨Communicate with Confidence
As a Retail Operations & Vendor Specialist, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you've challenged the status quo in previous roles and how you can bring that mindset to their team.
