Mountain Warehouse is seeking a friendly multilingual Customer Care Advisor to join our fully remote team. Your German or Polish skills, along with English, will help deliver outstanding service to customers online and over the phone during a fixed-term contract.
You'll handle inquiries via phone, live chat, and email, collaborate with internal teams, and strive to meet KPIs while maintaining a positive customer experience across ecommerce platforms and in-store support contexts.
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Remote Multilingual Customer Care Advisor (German/Polish) employer: Mountain Warehouse
Mountain Warehouse in Batley offers a vibrant work environment where teamwork and customer satisfaction are at the heart of our operations. With competitive pay, generous benefits including bonuses, discounts, and 28 days of leave, we prioritise employee well-being and growth, ensuring that every team member has the opportunity to thrive in their retail career. Join us to be part of a supportive culture that values your contributions and fosters professional development.
