At a Glance
- Tasks: Drive seasonal strategies and manage inventory for our outerwear category.
- Company: Join Mountain Warehouse, a rapidly growing global retailer with a passion for the outdoors.
- Benefits: Enjoy a competitive salary, hybrid working, generous holiday allowance, and staff discounts.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Be part of a dynamic team that impacts outdoor enthusiasts worldwide.
- Qualifications: Experience in merchandising, strong analytical skills, and a collaborative spirit.
The predicted salary is between 31500 - 38500 £ per year.
Mountain Warehouse is a rapidly growing global retailer, with over 430 stores across the UK, Ireland, Europe, North America, Australia and New Zealand, alongside a strong and expanding online presence. Since our founding, we’ve built a reputation for offering high-quality outdoor products at great value, supporting customers in enjoying the outdoors wherever they are.
We are seeking an enthusiastic and commercial Senior Merchandiser who will grow with the company and add value to our fast growing team. This person will report into the Merchandise Manager and will be responsible for delivering category performance objectives, in line with the seasonal and global growth strategy. Accountable for category online and retail inventory and performance KPIs, delivering stock to fulfil category budgets, and trading the online platforms and retail stores in the most profitable way.
Key Responsibilities
- Planning
- Drives the seasonal strategy ensuring Category KPIs are in line with the brand strategy.
- Uses analysis to quantify risks and opportunities.
- Plans and buys a balanced range in line with budget, agreed architecture; phased, and meeting channel/region requirements.
- Plans buys in line with promotional events, maximising opportunities.
- Communicates seasonal plans for agreement at range sign offs.
- Trading
- Actively trades Category in order to maximise sales, profit and achieve optimum availability throughout the season, identifying promotional and channel/regional requirements.
- Considers product pricing opportunities and ensures decisions reflect KPIs.
- Responsible for maintaining the Category WSSI, communicating forecasts, risks and additional requirements.
- Identifies and communicates OTB requirements.
- Manages seasonal recode and terminal stock sign off process.
- Managing Supply Chain & Critical Path
- Works closely and effectively with Buying and suppliers to ensure key critical path milestones are hit, achieving seasonal and promotional event launches.
- Phases intake in line with production requirement, considering impact on supply chain and regions.
- Managing Self And Others
- Leads by example, is a role model within Merchandising and MW team.
- Develops, coaches and supports team members to fulfil their potential.
- Effective Communication
- Communicates accurately and clearly with the relevant amount of information.
- Develops effective relationships with key stakeholders.
We Would Like To Meet Someone Who Is
- Experienced at Merchandiser level.
- Has merchandising experience within a retail environment, with a good understanding of commercial trading and the wider retail landscape.
- Possesses strong commercial and numerical skills, with the ability to analyse sales, stock and performance data and turn insights into actions.
- Has excellent organisational and planning skills, with the ability to manage multiple priorities, deadlines and critical trading activities.
- Strong Excel and systems capability, with experience using planning and reporting tools such as WSSI, range plans and reporting systems.
- Knowledgeable of shop operations and/or web operations, with an understanding of how merchandising decisions impact stores and online performance.
- Detail-oriented, ensuring accuracy across forecasts, reporting, planning and stock management.
- A confident communicator and collaborative team player, able to work effectively with buying, retail, ecommerce and wider commercial teams.
- Commercially focused and analytical, with the ability to identify opportunities, manage risks and make informed recommendations.
- Professional and credible in approach, representing the business positively and maintaining high standards at all times.
- Proactive and solutions-focused, with the ability to work independently, take ownership and respond effectively to changing priorities.
Benefits
- Competitive salary and benefits package.
- Hybrid working, 3 days in London based office & 2 working from home.
- Holiday allowance.
- 50% staff discount & 25% for family and friends.
- Pension scheme.
Senior Merchandiser - Outerwear in London employer: Mountain Warehouse
Mountain Warehouse in Batley offers a vibrant work environment where teamwork and customer satisfaction are at the heart of our operations. With competitive pay, generous benefits including bonuses, discounts, and 28 days of leave, we prioritise employee well-being and growth, ensuring that every team member has the opportunity to thrive in their retail career. Join us to be part of a supportive culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Merchandiser - Outerwear in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mountain Warehouse, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mountain Warehouse!
We think you need these skills to ace Senior Merchandiser - Outerwear in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mountain Warehouse, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mountain Warehouse and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mountain Warehouse that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mountain Warehouse
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
