At a Glance
- Tasks: Plan and deliver engaging email campaigns that drive customer retention and revenue.
- Company: Join a passionate ecommerce team in a dynamic London-based company.
- Benefits: Enjoy hybrid working, competitive salary, generous holiday allowance, and staff discounts.
- Other info: Opportunity to collaborate across teams and grow in a fast-paced environment.
- Why this job: Make a real impact with your creativity and data-driven insights in marketing.
- Qualifications: Experience in email marketing and strong communication skills are preferred.
The predicted salary is between 33750 - 41250 £ per year.
- Description
- We’re looking for an
Application Deadline
29 September 2026
Department
Ecommerce
Location
- London
- Description
- We’re looking for an
Email & CRM Executive to join our busy and passionate team to help bring our customer communications to life.
Reporting to the Email & CRM Manager, you’ll play a key role in planning, delivering and optimising retention marketing activity.
From building campaigns and writing engaging copy to digging into performance data and spotting new opportunities, you’ll have the chance to make a real commercial impact.
If you’re commercially minded, love great marketing and enjoy getting stuck in, we’d love to hear from you.
Key Responsibilities
- Bring the email strategy to life including supporting our testing and optimisation programme.
- Own the end-to-end email process, from campaign planning and product selection through to build, QA and deployment — making sure every campaign goes out on time and to the highest standard.
- Write engaging, on-brand email copy and brief the creative team with clear, inspiring campaign requirements.
- Use data to drive decisions, selecting products and content that will maximise customer engagement, revenue and profitability.
- Track, analyse and share performance, producing weekly and monthly reports using data from our ESP and reporting tools and turning results into actionable insights.
- Keep an eye on the competition, staying up to date with competitor emails, promotions and activity and sharing ideas and recommendations with the wider team.
- Support CRM analytics, getting stuck into ad hoc reporting and analysis to help us better understand our customers and improve performance.
- Spot opportunities to test, learn and improve, bringing fresh ideas to how we communicate with our customers.
- Collaborating with different teams across the business from our graphic designers to trade managers and sharing useful and relevant insights.
- We Would Like To Meet Someone Who Is
- A degree in Marketing, Business, Communications or a relevant subject is preferred but not essential
- At least 1 year’s experience in email marketing, ideally within the retail sector
- Hands‑on experience using an ESP to build, test and send email campaigns.
- A strong commercial mindset and a genuine interest in data, performance and driving revenue and profit.
- Exceptional attention to detail — you’ll be someone who spots the little things others might miss.
- Strong communication and copywriting skills, with the ability to create engaging customer‑facing content.
- The ability to work to tight deadlines, stay calm under pressure and keep things moving.
- Experience using Google Analytics and Microsoft Excel is desirable.
- The ability to juggle multiple projects, prioritise effectively and keep organised in a fast‑paced environment.
- A proactive, hands‑on attitude — you’re a doer who’s not afraid to roll up your sleeves, get stuck in and make things happen.
- Most importantly, you’ll be curious, commercially minded and excited by the opportunity to make a difference.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
- #J-18808-Ljbffr
Email Marketing Executive in London employer: Mountain Warehouse
Mountain Warehouse in Batley offers a vibrant work environment where teamwork and customer satisfaction are at the heart of our operations. With competitive pay, generous benefits including bonuses, discounts, and 28 days of leave, we prioritise employee well-being and growth, ensuring that every team member has the opportunity to thrive in their retail career. Join us to be part of a supportive culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Email Marketing Executive in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Mountain Warehouse and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Mountain Warehouse are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Mountain Warehouse on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Mountain Warehouse. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Email Marketing Executive in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Mountain Warehouse. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Mountain Warehouse:Show us that you’ve done your homework! In your application, briefly mention what you admire about Mountain Warehouse’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Mountain Warehouse
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Mountain Warehouse will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Mountain Warehouse, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
