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- Tasks: Lead agile projects, coordinate teams, and ensure timely delivery of goals.
- Company: Join Mountain Warehouse, a dynamic retail company focused on outdoor gear.
- Benefits: Enjoy hybrid working, competitive salary, generous holiday allowance, and staff discounts.
- Why this job: Be part of a collaborative culture that values innovation and teamwork.
- Qualifications: Experience in marketplace environments and leading software development teams is essential.
- Other info: Opportunity to work with major partners like Amazon and Tesco.
The predicted salary is between 43200 - 72000 £ per year.
IT Delivery Manager (Marketplace & Channels)
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Application Deadline: 31 July 2025
Department: IT
Location: London
Description
The IT Delivery Manager (Marketplace & Channels) will join a team of Delivery Managers, who all support and work with the other development teams at Mountain Warehouse.
You will be required to work in an agile manner – planning and overseeing all aspects of application development projects and being responsible for the timeous delivery of the project’s goals.
You will coordinate the activities of members of the development team, as well as the business teams, giving guidance on priorities, solutions and making informed decisions to keep a project on track and maintaining momentum.
The Delivery Manager will drive new processes and practices within the development team and the business, to streamline communications, project updates, new requests, amongst others.
Key Responsibilities
- Being one of the main points of contact for stakeholders working with the development team
- Supporting the development team, along with the Technical Team Lead, to ensure their understanding and work achieves the end goal, and the project maintains momentum
- Providing expertise to shape and communicate strategies and drive forward the team’s roadmap
- Creating and managing projects and workflows in Jira using a Kanban approach, according to department workflow practices
- Maintaining a team project plan, ensuring projects are prepared according to the latest business priorities and timeframes, as well as managing the team’s capacity to start new projects
- Working with key stakeholders to identify project requirements, and articulate these to others
- Delivering change in an agile manner – working with the development team to break requirements down into deliverable chunks and aid continuous release practices
- Delivering complex projects – planning at a higher level as well as getting into the detail to make things happen when needed
- Identifying and communicating risks, issues, dependencies and blockers
- Managing cross-functional team projects where the Retail team is the primary stakeholder
- Managing relationships with third parties (Amazon, Mirakl, Tesco to name a few), and adapting the team’s work to a Waterfall model when required
- Gaining credibility and trust with the development team, their stakeholders, and strengthening the relationship between these teams
- Providing UX advice where required
- End-to-end testing
- Documenting new processes on the company Wiki
- Delivering end user training
We Would Like To Meet Someone Who Is
- Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions
- Experience in a marketplace and/or channels environment
- Experience working with software development teams
- Experience of leading, energising and mentoring a team
- Ablet to work to tight deadlines and work calmly under pressure
- A high level of organisation and demonstrated skills to manage a team’s capacity
- Comfortable multitasking and prioritising several tasks at once
- Hard-working with an outgoing and positive nature
- Excellent communication skills, both written and verbal
- Experience leading medium-large scale projects.
Benefits
- Competitive salary and benefits package
- Hybrid working, 1 day in London based office & 4 days working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Retail
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IT Delivery Manager (Marketplace & Channels) employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Manager (Marketplace & Channels)
✨Tip Number 1
Familiarise yourself with Agile methodologies, especially Kanban, as this role heavily involves managing projects in an agile manner. Consider taking a short course or certification to boost your understanding and demonstrate your commitment.
✨Tip Number 2
Network with professionals in the marketplace and channels environment. Attend industry meetups or webinars to connect with others in similar roles, which can provide insights and potentially lead to referrals.
✨Tip Number 3
Showcase your experience with cross-functional teams by preparing examples of past projects where you successfully managed relationships between different stakeholders. This will highlight your ability to communicate effectively and keep projects on track.
✨Tip Number 4
Research Mountain Warehouse and their current projects. Understanding their business model and recent developments will allow you to tailor your discussions during interviews, showing that you're genuinely interested in contributing to their goals.
We think you need these skills to ace IT Delivery Manager (Marketplace & Channels)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT delivery management, particularly in marketplace and channels environments. Use specific examples that demonstrate your ability to manage projects, lead teams, and communicate effectively with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as your experience with agile methodologies and managing cross-functional teams.
Showcase Your Project Management Skills: Provide concrete examples of past projects you've managed, especially those involving software development teams. Highlight your experience with tools like Jira and your ability to deliver complex projects on time while maintaining team momentum.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your written and verbal communication skills. Include instances where you successfully communicated project requirements or facilitated discussions between technical and non-technical teams.
How to prepare for a job interview at Mountain Warehouse
✨Understand Agile Methodologies
Make sure you have a solid grasp of agile principles and practices, as this role requires working in an agile manner. Be prepared to discuss how you've applied these methodologies in past projects.
✨Showcase Your Project Management Skills
Highlight your experience with project management tools like Jira, especially using Kanban. Be ready to explain how you've managed workflows and prioritised tasks in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you've successfully communicated with stakeholders in the past.
✨Demonstrate Leadership Experience
As a Delivery Manager, you'll need to lead and mentor teams. Share examples of how you've energised teams and driven projects forward, especially in high-pressure situations.
