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- Tasks: Manage and grow Mountain Warehouse's Amazon channel, driving revenue and enhancing customer experience.
- Company: Mountain Warehouse is a leading outdoor retailer focused on value and excellent service.
- Benefits: Enjoy hybrid working, competitive salary, generous discounts, and a pension scheme.
- Why this job: Join a fast-paced, innovative team with autonomy and the chance to make a real impact.
- Qualifications: 3-5 years in eCommerce, strong data analysis skills, and excellent communication abilities required.
- Other info: European language skills are a plus but not mandatory.
The predicted salary is between 36000 - 60000 £ per year.
Mountain Warehouse's Channels business is a high-growth, international eCommerce operation contributing significantly to total online revenue. The team focuses on growing the Mountain Warehouse & Animal business across third-party channels (e.g., Amazon, eBay, Next) in the UK, EU, NA, and Asia-Pacific, as well as identifying & launching on new channels.
The Amazon Channel / Marketplace Manager - UK & EU is responsible for one of Mountain Warehouse's biggest channels. The Channel Manager will have complete ownership of trading & growing their channels, both topline & bottom line. They will own the channel strategy, contribute innovative ideas to drive profitable growth, streamline operations, and enhance customer experience. This is a hands-on, commercial role with autonomy and responsibility. The role requires working with multiple stakeholders across departments including IT/Tech, Customer Care, Supply Chain, Buying & Merchandising, Catalogue, and Finance.
Responsibilities include:
- Weekly reporting and data analysis to identify performance issues
- Lead trading activities to boost revenue and profitability, including optimizing bestseller performance, stock management, pricing, promotions, and working with B&M team
- Monitor & improve KPIs: Traffic, Conversion, AOV, FB Share, SKU availability
- Execute new season launches, coordinate with B&M on product development, create launch plans, define stocked lines, and ensure timely launches
- Manage P&L, contribute to budgets, and execute actions to improve profitability
- Manage FBA stock, monitor levels, forecast, and organize replenishments
- Monitor account health, escalate issues, and resolve performance problems
- Collaborate with Content team to enhance SEO and improve channel metrics
- Work with PPC team to optimize paid search strategies
- Support team tasks, develop tools/reports for efficiency
- Identify & execute growth projects, including launching new channels
- Train and develop team members
- Build relationships with stakeholders
Ideal candidate:
- 3-5 years’ experience in eCommerce, marketplaces, or trading roles
- Understanding of FBA & SFP
- Strong data analysis skills, proficient in Excel/SQL
- Experience with P&L and profitability
- Line management experience
- Excellent communication skills
- Ability to work cross-functionally and deliver results
- Quick learner in a fast-paced environment
- Ability to prioritize and work autonomously
- European language skills beneficial but not mandatory
Benefits:
- Competitive salary and benefits
- Hybrid working (London office & remote)
- Holiday allowance
- Staff discount (50%) and family & friends discount (25%)
- Pension scheme
Mountain Warehouse aims to make outdoor products accessible to everyone, focusing on value and excellent service. Since its launch, the brand has expanded internationally while maintaining its family-oriented and product-focused approach.
Amazon Channel / Marketplace Manager - UK & EU employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Channel / Marketplace Manager - UK & EU
✨Tip Number 1
Familiarise yourself with Amazon's marketplace dynamics. Understanding how FBA and SFP work will give you an edge, as these are crucial for optimising sales and managing stock effectively.
✨Tip Number 2
Brush up on your data analysis skills, especially in Excel and SQL. Being able to analyse performance metrics and derive actionable insights will be key in demonstrating your capability to manage and grow the channel.
✨Tip Number 3
Network with professionals in eCommerce and marketplaces. Engaging with others in the industry can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss your experience with P&L management and profitability strategies. Be ready to share specific examples of how you've driven revenue growth in previous roles, as this will resonate well with the hiring team.
We think you need these skills to ace Amazon Channel / Marketplace Manager - UK & EU
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and marketplace management. Focus on your achievements in previous roles, especially those related to trading activities, data analysis, and P&L management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Amazon marketplace and your ability to drive growth. Mention specific strategies you've implemented in the past that align with the responsibilities outlined in the job description.
Highlight Data Analysis Skills: Since strong data analysis skills are crucial for this role, provide examples of how you've used data to inform decisions in previous positions. Mention your proficiency in Excel and SQL, as these are key tools for the job.
Showcase Cross-Functional Collaboration: Emphasise your experience working with various departments such as IT, Customer Care, and Finance. Provide examples of successful projects where you collaborated with different teams to achieve common goals.
How to prepare for a job interview at Mountain Warehouse
✨Know Your Numbers
As the Amazon Channel / Marketplace Manager, you'll need to demonstrate strong data analysis skills. Be prepared to discuss key performance indicators (KPIs) and how you've used data to drive decisions in previous roles. Brush up on your Excel and SQL skills to impress during the interview.
✨Showcase Your Trading Experience
Highlight your experience in eCommerce and trading roles. Be ready to share specific examples of how you've boosted revenue and profitability in past positions. Discuss your familiarity with FBA and SFP, as this knowledge will be crucial for the role.
✨Cross-Functional Collaboration
This role requires working with various departments. Prepare to discuss how you've successfully collaborated with teams like IT, Customer Care, and Finance in the past. Share examples of how you built relationships and communicated effectively across functions.
✨Innovative Ideas for Growth
The company is looking for someone who can contribute innovative ideas to drive growth. Think about potential strategies or projects you could propose that align with Mountain Warehouse's goals. Be ready to discuss these ideas and how they could enhance customer experience and profitability.
