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For Companies At a Glance
- Tasks: Assist customers, maintain store presentation, and support team operations.
- Company: Join Mountain Warehouse, a leading retail brand focused on teamwork and community.
- Benefits: Enjoy a monthly bonus, 50% discount, 28 days leave, and more perks.
- Why this job: Be part of a vibrant team, shaping customer experiences and driving positive change.
- Qualifications: Passion for retail, excellent communication skills, and a team-oriented mindset.
- Other info: Flexible part-time role with opportunities for growth and recognition.
12 Hour Sales Assistant
Application Deadline: 31 August 2025
Department: UK Retail
Employment Type: Permanent – Part Time
Location: Animal St Ives (YSI)
Compensation: GBP 12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant , you\’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you\’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
- Accurately process transactions, handling various payment methods with efficiency.
- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What\’s in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You\’re not just working in a store; you\’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
12 Hour Sales Assistant employer: Mountain Warehouse
Contact Detail:
Mountain Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 12 Hour Sales Assistant
✨Tip Number 1
Familiarise yourself with Mountain Warehouse's products and values. Understanding the brand will help you connect with customers and demonstrate your passion for retail during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to contribute to a positive team environment.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident in addressing customer inquiries and providing tailored solutions.
✨Tip Number 4
Research common retail challenges and think about how you would address them. Being prepared with innovative ideas will show your proactive approach and commitment to operational excellence.
We think you need these skills to ace 12 Hour Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant retail experience, customer service skills, and teamwork abilities. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've contributed to team success in previous roles and why you want to work for Mountain Warehouse.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Mountain Warehouse
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of why you love working in this field and how you can contribute to creating an exceptional shopping experience.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively with others. Discuss past experiences where you successfully contributed to a team, showcasing your communication skills and willingness to support colleagues.
✨Prepare for Customer Engagement Scenarios
Be ready to discuss how you would handle various customer interactions. Think of examples where you provided excellent service or resolved issues, as this will demonstrate your commitment to customer satisfaction.
✨Know the Brand and Products
Research Mountain Warehouse and its product offerings before the interview. Being knowledgeable about their brand values, current promotions, and product features will show your genuine interest and help you stand out.
