Sales Assistant

Are you passionate about retail and providing exceptional customer service?

Do you thrive in a collaborative environment where teamwork and community are at the heart of success?

If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you'll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience.

From maintaining high presentation standards to creating a welcoming atmosphere, you'll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing., Team

Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

• Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

• Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

• Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Committed to delivering outstanding customer service.

• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.
• Monthly
• Bonus

Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary

• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards
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