UK Sales Assistant (Chain 1) Application Deadline: 3 July 2026 Department: UK Retail Employment Type: Permanent - Part Time Location: Bury St Edmunds (BSE) Reporting To: Store Manager BSE Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing. Key Responsibilities Team Collaboration: * Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. * Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. * Share knowledge and skills to support and train both new and existing team members. Operational Excellence: * Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. * Accurately process transactions, handling various payment methods with efficiency. * Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. * Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. * Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement: * Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. * Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. * Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance: * Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. * Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential. Skills, Knowledge and Expertise * Committed to delivering outstanding customer service. * Passionate about retail and eager to share that enthusiasm. * Excellent communicators with a friendly and approachable demeanour. * Energetic, driven, and determined to complete tasks effectively. * Team players who are reliable and trustworthy. Benefits * Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary. * 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance. * 28 days annual leave, including Bank Holidays. * Access to Employee Assistance Programme, and a Colleague Hardship Scheme. * Generous Colleague Referral Incentive. * Auto-enrolment Pension scheme. * A stable, successful and supported environment. * Length of service awards. You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! #J-18808-Ljbffr
Contact Details:
Mountain Warehouse Limited Recruitment Team
