At a Glance
- Tasks: Lead transformation initiatives and optimise People systems for a better colleague experience.
- Company: Join Mountain Warehouse, a forward-thinking company focused on evolving its People function.
- Benefits: Enjoy a competitive salary, hybrid working, generous holiday allowance, and staff discounts.
- Other info: Fast-paced environment with opportunities for growth and collaboration across teams.
- Why this job: Make a real impact in shaping the future of our People function and technology landscape.
- Qualifications: Experience in People transformation, HR systems, and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Mountain Warehouse is continuing to evolve and modernise its People function, processes, and systems, with a strong focus on improving colleague experience, operational efficiency, and organisational capability across the business.
We are looking for an experienced People Transformation Manager to support the delivery of strategic and operational change initiatives across the People function. Reporting into the Head of People Transformation, this role will play a key part in coordinating and delivering transformation activity across Core People, Talent Acquisition, Learning & Development, Internal Communications, and People Systems.
The successful candidate will help drive the execution of the People roadmap, ensuring programmes, systems, processes, and stakeholders remain aligned to business priorities and future growth plans. A key focus of the role will be supporting the continued development and optimisation of our People technology landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS). While these platforms are already live, there remains significant opportunity to enhance functionality, improve processes, support integrations, and drive adoption across the business.
Key Responsibilities- Create and coordinate the delivery of the People transformation roadmap and operational improvement initiatives across the People function.
- Coordinate project plans, timelines, actions, and dependencies across multiple People workstreams.
- Work closely with the People leadership teams to support prioritisation and delivery of key initiatives.
- Track progress across programmes and provide regular updates on milestones, risks, and delivery status.
- Identify opportunities to improve processes, colleague experience, and operational efficiency across People teams.
- Support the development of consistent project governance, documentation, and delivery approaches across transformation activity.
- Coordinate the ongoing enhancement and optimisation of the People systems landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS).
- Support system enhancement activity, configuration updates, testing, and rollout of new functionality and modules.
- Work closely with system owners, SMEs, Technology teams, and third-party providers to support implementation and issue resolution activity.
- Assist with the ongoing improvement of integrations between Dayforce, Pinpoint, and other business systems.
- Support data quality, reporting improvements, process consistency, and system governance across the People technology landscape.
- Act as a key point of coordination between operational People teams and technical delivery teams.
- Support the delivery of People transformation initiatives from planning through to implementation and adoption.
- Coordinate stakeholder engagement activity across People, Technology, Payroll, Finance, Retail, and external partners.
- Support communication and change management activity to help drive successful adoption of new systems, processes, and ways of working.
- Assist with process mapping, process improvement, and identification of opportunities for greater efficiency and optimisation.
- Coordinate cross-functional activity across multiple stakeholders, ensuring timelines, risks, and dependencies are effectively managed.
- Ensure project activity is appropriately documented, communicated, and embedded into operational teams.
- Support continuous improvement activity by capturing feedback, lessons learned, and evolving business requirements.
We would like to meet someone who is highly organised, collaborative, and comfortable operating in a fast‑paced environment with multiple priorities and stakeholders. You will bring experience in People transformation, systems, or programme delivery, alongside strong stakeholder management and change coordination skills. You will be comfortable working across operational and technical teams and supporting the successful delivery of business change initiatives.
Skills and Experience- Experience in a People Transformation, HR Systems, Programme Delivery, or Change Management role.
- Experience coordinating cross-functional projects and transformation initiatives.
- Good understanding of HR / People processes and operational environments.
- Experience working with HR systems such as Dayforce, Workday, Oracle, or similar platforms.
- Experience supporting system implementations, enhancements, integrations, or optimisation initiatives.
- Understanding of HRIS, ATS, LXP, and wider People technology ecosystems.
- Strong stakeholder management and communication skills.
- Experience working with third‑party vendors, implementation partners, and external stakeholders.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- Proactive, pragmatic, and delivery-focused approach.
- Strong problem‑solving, coordination, and facilitation skills.
- Experience within retail or fast-paced multi‑site environments would be advantageous.
- Competitive salary and benefits package.
- Hybrid working, 3 days in London based office & 2 working from home.
- Holiday allowance.
- 50% staff discount & 25% for family and friends.
- Pension scheme.
People Transformation & Systems Manager employer: Mountain Warehouse Limited
Mountain Warehouse is an exceptional employer that prioritises the growth and development of its employees within a dynamic and supportive work culture. Located in London, the company offers a competitive salary, hybrid working arrangements, and a generous benefits package, including a 50% staff discount, fostering a sense of community and collaboration among colleagues. With a strong focus on transformation and innovation in the People function, employees have ample opportunities to enhance their skills and contribute to meaningful change within the organisation.
Contact Details:
Mountain Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Transformation & Systems Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Mountain Warehouse Limited!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Mountain Warehouse Limited.
We think you need these skills to ace People Transformation & Systems Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Mountain Warehouse Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Mountain Warehouse Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Mountain Warehouse Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Mountain Warehouse Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Mountain Warehouse Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Mountain Warehouse Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Mountain Warehouse Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Mountain Warehouse Limited and how you would contribute to adapting HR strategies.
