At a Glance
- Tasks: Lead payroll operations for 5,000 colleagues across multiple regions and ensure compliance.
- Company: Join Mountain Warehouse, a dynamic retail company with a global presence.
- Benefits: Enjoy a competitive salary, hybrid working, generous holiday allowance, and staff discounts.
- Other info: Be part of a supportive team culture with opportunities for professional growth.
- Why this job: Make a real impact in payroll management while developing your leadership skills.
- Qualifications: 10+ years of payroll experience and strong people management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Application Deadline: 27 July 2026
Department: Finance
Employment Type: Permanent - Full Time
Location: London
Description
Reporting to the Head of Global Payroll, this role will be responsible for delivery of payroll operations across the Mountain Warehouse Group for our retail side of the business. The scope of the role is 5,000 colleagues across the UK, Europe, North America and Asia Pacific.
Key Responsibilities
- Through your team of 7 ensure accurate, timely and compliant payment of 5,000 colleagues across the MW group
- Provide approval sign off for 15 payrolls
- Support Head of Global Payroll with payroll strategic decision‑making objectives
- Partner with stakeholders; attends operational calls with Dayforce
- Drive a continuous improvement culture across the team looking at processes, systems, and ways of working, incorporating external best practice
- Provide key support to new business initiatives that impact payroll processes and systems
- Lead updating payroll processes compatible with Dayforce
- Manage international payroll bureaus – with Dayforce – to ensure service delivery, compliance with in‑country requirements and maximisation of their value to the Group
- Responsible for the recruitment, development and performance management of the team, including:
- Ensuring that the learning and development needs of the team are met through setting goals and objectives, coaching and providing constructive feedback
- Maintaining strong communication flows
- Managing team workload, identifying future resourcing requirements and supporting the recruitment process
- Effective onboarding of new team members
- Ensure the provision of a high level of customer service to all those that interact with the payroll team
- Support the review and implementation of a broader benefits offering
We would like to meet someone who is:
- 10+ years' payroll experience working in a large organisation with international experience required
- People management experience and the ability to develop teams and individuals
- Able to thrive in a dynamic work environment, juggle competing priorities and manage change
- Strong interpersonal skills, with the ability to communicate clearly and concisely with individuals at all levels
- Global payroll experience with high volume
- Sound and recent knowledge of the Dayforce platform
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
Group Payroll Manager - Retail in City of Westminster employer: Mountain Warehouse Limited
Mountain Warehouse is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Group Payroll Manager. With a commitment to employee growth, we provide robust training and development opportunities, alongside a competitive salary and benefits package that includes hybrid working options and generous staff discounts. Join us to be part of a collaborative culture that values innovation and continuous improvement, ensuring you make a meaningful impact across our global retail operations.
Contact Details:
Mountain Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Payroll Manager - Retail in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Group Payroll Manager - Retail in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Mountain Warehouse Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Mountain Warehouse Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Mountain Warehouse Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Mountain Warehouse Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Mountain Warehouse Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Mountain Warehouse Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Mountain Warehouse Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Mountain Warehouse Limited and how you would contribute to adapting HR strategies.
