At a Glance
- Tasks: Create memorable guest experiences and manage reservations with a warm, welcoming approach.
- Company: Join the Super 8 family, known for its commitment to staff well-being and exceptional dining.
- Benefits: Enjoy 50% off dining, discounts at top restaurants, and unique experiences like wine harvests.
- Other info: Full training provided, with opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team in a vibrant restaurant environment that values your growth.
- Qualifications: Experience in busy restaurants and proficiency with reservation systems required.
The predicted salary is between 30000 - 40000 £ per year.
Mountain is looking for a personable and dedicated Host to join our growing Reservations team. Since opening in July 2023, our door team has been essential in shaping the guest experience at Mountain. We’re seeking someone to bring warmth, precision, and a passion for hospitality, enhancing the guest journey and working seamlessly with the entire team to deliver thoughtful, memorable service.
What We’re Looking For
- A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
- Proven experience in a busy, high-energy restaurant environment.
- Skilled with reservation systems like SevenRooms or similar platforms.
- Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
We Offer:
- Join the Super 8 family, which includes Kiln, Brat, and Brat x Climpson’s Arch—restaurants celebrated for their commitment to staff well-being, relaxed excellence, and guest enjoyment.
- 50% off dining across the group, plus discounts at some of London’s finest independent restaurants.
- Opportunities to participate in annual wine harvests, farm visits, seasonal produce boxes, and supplier discounts.
- Full training and development support, from diversity and management training to food and safety certifications.
About Super 8 Restaurants
Super 8 is an independent collective of distinctive restaurants founded on a love for quality produce and honest cooking. Our spaces celebrate great food, lively atmospheres, and a true sense of hospitality. Known for innovative farming partnerships and a strong dedication to team development, our restaurants have earned accolades from Michelin, World’s 50 Best, and more. We’re passionate about career growth, turning KPs into chefs and commis into head chefs—and even supporting some to become co-owners.
About Mountain
Mountain, led by Tomos Parry and the team behind Brat, is nestled in a historic Soho building and known for its wood grill and wine bar. Our atmospheric wood grill and wine bar draws inspiration from the ‘sea and mountains’ of the Balearic Islands and the Welsh terroir, offering plates of seafood from the plancha and long lunches reminiscent of vineyard dining with our favourite winemakers.
Head Host employer: Mountain Ltd.
At Mountain, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises staff well-being and professional growth. As part of the Super 8 family, employees enjoy generous dining discounts, unique experiences like wine harvests, and comprehensive training programmes that empower them to advance their careers in the hospitality industry. Join us in a historic Soho setting where your passion for hospitality can truly shine and make a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Mountain and its vibe. Familiarise yourself with their menu and ethos. This way, you can show off your passion for hospitality and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Think about scenarios where you've excelled in a busy restaurant environment and how you handled guest inquiries. This will help you articulate your experience confidently.
✨Tip Number 3
Dress the part! When heading to your interview, wear something that reflects the warm and welcoming atmosphere of Mountain. A smart-casual look can show that you understand the balance between professionalism and hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Super 8 family. Don’t forget to follow up after your application—showing enthusiasm can make all the difference!
We think you need these skills to ace Head Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming presence you bring to the table. Share a bit about your love for hospitality and how you create meaningful guest experiences.
Highlight Relevant Experience:Make sure to showcase your experience in busy restaurant environments. We’re looking for someone who can handle the hustle and bustle, so mention any specific roles or responsibilities that demonstrate your skills with reservation systems and managing the door.
Be Professional Yet Approachable:While we appreciate a casual tone, remember to keep it professional. Use clear and concise language, and don’t forget to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mountain and what we stand for!
How to prepare for a job interview at Mountain Ltd.
✨Know Your Stuff
Familiarise yourself with Mountain's concept and menu. Understand the vibe of the restaurant and be ready to discuss how your experience aligns with their focus on hospitality and guest experience.
✨Show Your Personality
As a Head Host, being personable is key. Practice conveying warmth and enthusiasm in your responses. Think about examples from your past roles where you created memorable experiences for guests.
✨Master the Tech
Brush up on reservation systems like SevenRooms. Be prepared to discuss your experience with these platforms and how you've used them to enhance guest interactions in busy environments.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the team. Inquire about their approach to staff development or how they maintain a high-energy atmosphere. This shows you're genuinely invested in the position.
