At a Glance
- Tasks: Welcome guests and manage reservations with warmth and precision.
- Company: Join the Super 8 family, known for its commitment to hospitality.
- Benefits: 50% off dining, discounts at top restaurants, and full training support.
- Other info: Opportunities for career growth and unique culinary experiences.
- Why this job: Be part of a vibrant team creating memorable guest experiences.
- Qualifications: Experience in busy restaurants and familiarity with reservation systems.
The predicted salary is between 30000 - 40000 £ per year.
Mountain is looking for a personable and dedicated Host to join our growing Reservations team. Since opening in July 2023, our door team has been essential in shaping the guest experience at Mountain. We’re seeking someone to bring warmth, precision, and a passion for hospitality, enhancing the guest journey and working seamlessly with the entire team to deliver thoughtful, memorable service.
What We’re Looking For:
- A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
- Proven experience in a busy, high-energy restaurant environment.
- Skilled with reservation systems like SevenRooms or similar platforms.
- Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
We Offer:
- Join the Super 8 family, which includes Kiln, Brat, and Brat x Climpson’s Arch—restaurants celebrated for their commitment to staff well-being, relaxed excellence, and guest enjoyment.
- 50% off dining across the group, plus discounts at some of London’s finest independent restaurants.
- Opportunities to participate in annual wine harvests, farm visits, seasonal produce boxes, and supplier discounts.
- Full training and development support, from diversity and management training to food and safety certifications.
About Super 8 Restaurants:
Super 8 is an independent collective of distinctive restaurants founded on a love for quality produce and honest cooking. Our spaces celebrate great food, lively atmospheres, and a true sense of hospitality. Known for innovative farming partnerships and a strong dedication to team development, our restaurants have earned accolades from Michelin, World’s 50 Best, and more. We’re passionate about career growth, turning KPs into chefs and commis into head chefs—and even supporting some to become co-owners.
About Mountain:
Mountain, led by Tomos Parry and the team behind Brat, is nestled in a historic Soho building and known for its wood grill and wine bar. Our atmospheric wood grill and wine bar draws inspiration from the ‘sea and mountains’ of the Balearic Islands and the Welsh terroir, offering plates of seafood from the plancha and long lunches reminiscent of vineyard dining with our favourite winemakers.
Head Host in City of Westminster employer: Mountain Ltd.
At Mountain, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises staff well-being and professional growth. As part of the Super 8 family, employees enjoy generous dining discounts, unique experiences like wine harvests, and comprehensive training programmes that empower them to advance their careers in the hospitality industry. Join us in a historic Soho setting where your passion for hospitality can truly shine and make a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host in City of Westminster
✨Tip Number 1
Get to know the team! Before your interview, check out Mountain's vibe and values. Follow them on social media, engage with their posts, and even visit the restaurant if you can. This shows genuine interest and helps you connect during the interview.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your hospitality skills and how you handle busy environments. We want to see that warm, welcoming presence shine through!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you created memorable guest experiences or handled reservations like a pro. This will help us see how you fit into the Mountain family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Head Host in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming presence you bring to the table. Share a bit about your love for hospitality and how you create meaningful guest experiences.
Highlight Relevant Experience:Make sure to showcase your experience in busy restaurant environments. We’re looking for someone who can handle the hustle and bustle, so mention any specific roles or responsibilities that demonstrate your skills with reservation systems and managing the door.
Be Professional Yet Approachable:While we appreciate a casual tone, remember to keep it professional. Respond to any prompts in your application promptly and clearly, showing us that you can balance warmth with professionalism—just like you would with our guests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows your enthusiasm for joining our team at Mountain!
How to prepare for a job interview at Mountain Ltd.
✨Know Your Stuff
Familiarise yourself with Mountain's concept and values. Understand their focus on hospitality and how they create memorable guest experiences. This will help you connect your own passion for service to what they stand for.
✨Showcase Your Experience
Be ready to discuss your previous roles in busy restaurant environments. Highlight specific examples where you managed reservations or handled guest inquiries, showcasing your ability to thrive under pressure.
✨Practice Makes Perfect
Rehearse common interview questions related to hospitality and teamwork. Think about scenarios where you've demonstrated warmth and precision in your service, as these qualities are key for the Head Host role.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics or the restaurant's approach to guest experiences. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
