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- Tasks: Support victims of sexual assault with care and advocacy during critical times.
- Company: Join Mountain Healthcare, a leader in clinical forensic healthcare services.
- Benefits: Enjoy competitive pay, enhanced leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience with vulnerable individuals and knowledge of safeguarding is essential.
- Other info: Flexible zero-hours contract with shifts covering nights and weekends.
The predicted salary is between 13 - 22 £ per hour.
About the Role
Are you looking for a new and exciting alternative career path within the care sector? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need. The role of Adult & Paediatric Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and, where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), and the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. For this role, you will work as part of a team of Crisis Workers on a zero-hours contract who will help cover the service predominantly out of office hours, including nights and weekends.
Location: The Grange SARC, Staffordshire
Salary: The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, plus additional attendance payment of £15.85 per hour for a minimum of 3 hours per case.
Rota Patterns: 9am-5pm, 5pm-1am and 1am-9am, you will also be able to cover days, nights, and weekends.
This role will include:
- Providing telephone information and support.
- Assisting in the administration and management process of an adult or child and their family visiting the Centre including preparing the patient and assisting in the collection of forensic evidence.
- Supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
- Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of historic cases.
As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
Our aim is to create and encourage an environment committed to promoting equality, diversity, working inclusively and building on the differences that individuals can bring to the workplace, and we uphold these principles in our behaviours. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We welcome applications for this Crisis Worker role from candidates with skills or experience in admin, social care, healthcare, safeguarding, or as a Support Worker.
Essential Skills:
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding of confidentiality.
- A full UK driving license.
About Company
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference
Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Benefits:
- Enhanced sickness pay scheme
- Enhanced Maternity Pay after 1 year's service
- Enhanced Neonatal/Adoption Pay after 1 year's service
- Well-being programme
- Advanced rota planning for better work-life balance
- 6 weeks annual leave
- Pension Scheme
- Life Assurance
- Apprenticeships
- Employee Assistant Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses and masterclasses
- Funding for higher education courses after one year's service
Adult & Paediatric Crisis Worker-Staffs - Bank in Stoke-on-Trent employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult & Paediatric Crisis Worker-Staffs - Bank in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis support and advocacy. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others during interviews. Share personal stories or experiences that highlight your compassion and commitment to supporting vulnerable individuals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Adult & Paediatric Crisis Worker-Staffs - Bank in Stoke-on-Trent
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've helped others, especially in challenging situations. This role is all about supporting those in need, so make sure we feel your empathy through your words.
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant skills and experiences that match the job description. We want to see how your background in admin, social care, or healthcare makes you the perfect fit for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’re the right person for the job.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our values there!
How to prepare for a job interview at Mountain Healthcare
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Adult & Paediatric Crisis Worker. Familiarise yourself with the specific tasks mentioned in the job description, such as providing support during forensic examinations and advocating for patients. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassion
This role requires a compassionate approach to helping vulnerable individuals. Prepare examples from your past experiences where you've shown empathy and support, especially in challenging situations. Highlighting your ability to connect with people in distress will resonate well with the interviewers.
✨Know Your Safeguarding Principles
Since safeguarding is a key aspect of this position, brush up on your knowledge of safeguarding practices for both adults and children. Be ready to discuss how you would handle sensitive situations and ensure confidentiality. This shows that you take the responsibility seriously and are prepared for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the team you'll be working with. Inquire about their training programmes or how they support staff in dealing with the emotional aspects of the job. This not only shows your interest but also helps you gauge if the workplace aligns with your values.
