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- Tasks: Lead and support staff in providing care for sexual assault victims.
- Company: Mountain Healthcare is a leading provider of clinical forensic healthcare in the UK.
- Benefits: Enjoy enhanced pay schemes, well-being programmes, and funding for higher education.
- Why this job: Make a real difference in people's lives while developing your career in a growing sector.
- Qualifications: Management experience and knowledge of safeguarding are essential; healthcare qualifications are desirable.
- Other info: Join a diverse team committed to equality and inclusivity.
The predicted salary is between 40000 - 45000 £ per year.
Location: South East
Additional Locations: Kent, Surrey, Sussex, Thames Valley
Base Location will be the closest SARC.
Salary: £40,000 - £45,000 Dependent on experience, plus £3,000 car allowance.
Hours: 40 hours per week
Shift patterns: Monday - Friday, 9am-5pm.
Are you looking for a new and exciting career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative, and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Operations Lead is critical in providing victims of sexual assault with the dedicated support and care required. We are looking for a caring and compassionate individual to join our team and help ensure that SARC patients receive the comprehensive assistance needed, as well as promoting and delivering an outstanding service.
As an Operations Lead, you will receive full training and support, with further opportunities to undertake additional higher education after one year in-post.
Key Responsibilities Will Include:
- Provide effective leadership to all staff in SARC contracts in the South.
- Manage the client relationship with senior client stakeholders – ensuring that clients are satisfied with the service we provide and identifying opportunities to grow our service offerings through improving services.
- Maintain a highly visible presence to staff, NHSE & Police, and patients.
- Act as a role model – leading on developing and embedding quality standards – in line with MHL policy and our regulators.
- Ensure that high quality, evidence-based, patient-focused care is provided to all patients.
- Ensure all client and company KPIs are met and reported on as required.
- Oversee the rotas – ensuring compliance with client KPIs.
- Promote cohesive working relationships between all staff including HCPs, FMEs, and external stakeholders.
Essential Skills Required:
- Previous management experience (leadership and management of teams).
- Robust skills in Microsoft Office including Word, Excel, SharePoint, etc.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding of confidentiality.
- Experience of autonomous working.
- A UK driving license is required for this role and access to a vehicle.
- Advanced DBS and level 2 Police vetting will be required.
- Knowledge of the Criminal Justice / Healthcare sector.
- Attention to Detail.
Desirable Skills Required:
- Qualified Registered Nurse, Midwife, Paramedic.
- Phlebotomy skills.
- A minimum of 3 years + relevant post Nurse, Midwife, Paramedic qualification experience.
About Company:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare, and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.
Benefits:
- Enhanced sickness pay scheme
- Enhanced Maternity Pay after 1 year's service
- Enhanced Adoption Pay after 1 year's service
- Well-being programme
- Advanced rota planning for better work-life balance
- 6 weeks annual leave
- Pension Scheme
- Bonus Scheme
- Life Assurance
- Employee Assistance Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses and masterclasses
- Funding for higher education courses after one year’s service
SARC Operations Lead - South East employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SARC Operations Lead - South East
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Operations Lead role. Understanding the nuances of managing client relationships and leading a team in a SARC environment will help you articulate your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the Health & Justice care sector. Attend relevant events or join online forums to connect with individuals who work in SARCs or similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your understanding of safeguarding practices and confidentiality in your discussions. Being able to speak confidently about these topics will show that you are well-prepared for the sensitive nature of the role.
✨Tip Number 4
Prepare to discuss your leadership style and how you foster cohesive working relationships among diverse teams. Highlighting your management experience and ability to motivate staff will be crucial in showcasing your fit for this position.
We think you need these skills to ace SARC Operations Lead - South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and skills that align with the role of Operations Lead. Emphasise your leadership abilities, experience in healthcare or criminal justice sectors, and any specific qualifications like nursing or paramedic training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Health & Justice care sector. Discuss why you are drawn to this role and how your values align with those of Mountain Healthcare. Mention specific experiences that demonstrate your ability to provide compassionate care and effective leadership.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Discuss your understanding of safeguarding and confidentiality, as well as your experience in autonomous working, which are crucial for this position.
Showcase Your Commitment to Development: Mention your willingness to engage in further training and education, as the company offers opportunities for professional growth. This shows your commitment to continuous improvement and aligns with their values of providing high-quality services.
How to prepare for a job interview at Mountain Healthcare
✨Show Your Compassion
As the role requires a caring and compassionate individual, be sure to share personal experiences or examples that highlight your empathy and understanding towards victims of sexual assault. This will demonstrate your suitability for the position.
✨Highlight Leadership Experience
Discuss your previous management experience in detail. Provide specific examples of how you have effectively led teams, managed client relationships, and ensured high-quality service delivery. This will show that you are capable of fulfilling the leadership responsibilities of the Operations Lead.
✨Demonstrate Knowledge of Safeguarding
Be prepared to talk about your understanding of safeguarding children and adults. Discuss any relevant training or experiences that showcase your commitment to confidentiality and patient safety, as these are crucial aspects of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think through potential challenges you might face in the role and how you would address them, ensuring you align your answers with the values of Mountain Healthcare.
