At a Glance
- Tasks: Support victims of sexual assault and manage patient care pathways in a compassionate environment.
- Company: Join a leading service provider in the Health & Justice care sector.
- Benefits: Competitive salary, flexible hours, and meaningful work experience.
- Other info: Opportunity for personal growth and to be part of a dedicated team.
- Why this job: Make a real difference in people's lives while gaining valuable skills.
- Qualifications: Good IT skills and experience in supportive roles required.
The predicted salary is between 13.45 - 13.45 £ per hour.
About the Role
Additional Locations: Cumbria for off site medicals
This vacancy is for 24 - 36 hours per week.
Rota Patterns : 12 hour shifts Monday – Sunday 9am- 9pm
Are you looking for a new and exciting alternative career path within the Health & Justice care sector?
This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).
The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.
Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.
Key Responsibilities will include
- 1st point of contact for service users.
- Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
Essential Skills Required
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults
- Knowledge and understanding of Confidentiality
- Experience completing administrative duties.
- Because of the nature of the Sexual Offence Examiner, applications are invited from females only.
This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a
UK driving license is required for this role and access to a vehicle.
- Advanced DBS and level 2 Police vetting will be required
Desirable Skills
- Experience of working with individuals who may have complex needs
- Experience of working with individuals who have experienced sexual assault/ violence
- Experience of creating and utilizing resources and use of distraction techniques
- Project development and outreach
- Training and presentation skills
Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs employer: Mountain Healthcare
Mountain Healthcare is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to delivering high-quality care in a dynamic environment, employees benefit from a supportive work culture that encourages autonomy and collaboration with key agencies. The role of Forensic Custody Nurse offers unique opportunities for growth and the chance to make a meaningful impact on the lives of detainees while working in a vital sector.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Mountain Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Mountain Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Mountain Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Mountain Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Mountain Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Mountain Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Mountain Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Mountain Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Mountain Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
