Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs
Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs

Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs

Penrith Full-Time 29453 - 29453 £ / year (est.) No home office possible
Mountain Healthcare

At a Glance

  • Tasks: Support victims of sexual assault and manage patient care pathways in a compassionate environment.
  • Company: Join a leading service provider in the Health & Justice care sector.
  • Benefits: Competitive salary, flexible hours, and meaningful work experience.
  • Other info: Opportunity for personal growth and to be part of a dedicated team.
  • Why this job: Make a real difference in people's lives while gaining valuable skills.
  • Qualifications: Good IT skills and experience in supportive roles are essential.

The predicted salary is between 29453 - 29453 £ per year.

About the Role

Location: The Bridge Way SARC, Cumbria

Additional Locations: Cumbria for off site medicals

Salary: £29,453.89 pro rata based on 42 hours per week (£13.45 per hour)

This vacancy is for 24 - 36 hours per week. Rota Patterns: 12 hour shifts Monday – Sunday 9am- 9pm

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

Key Responsibilities will include:

  • 1st point of contact for service users.
  • Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
  • Support the SARC Manager with day to day running of the centre.
  • Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
  • Assisting patients and liaising with other agencies regarding the management of the service user pathway.
  • Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
  • Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
  • Be a key player within the SARC team and wider company network.

Essential Skills Required:

  • Good IT skills.
  • Experience working in a supportive or customer focused environment.
  • Knowledge and understanding of Safeguarding Children and Adults.
  • Knowledge and understanding of Confidentiality.
  • Experience completing administrative duties.

Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required.

Desirable Skills:

  • Experience of working with individuals who may have complex needs.
  • Experience of working with individuals who have experienced sexual assault/violence.
  • Experience of creating and utilizing resources and use of distraction techniques.
  • Project development and outreach.
  • Training and presentation skills.

Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs employer: Mountain Healthcare

Join a compassionate and innovative team at The Bridge Way SARC in Cumbria, where we prioritise the well-being of our service users and foster a supportive work environment. As a Flexible Administrator/Crisis Worker, you will have the opportunity to make a meaningful impact in the lives of individuals affected by sexual assault while benefiting from ongoing professional development and a collaborative culture. With flexible working hours and a commitment to employee growth, this role offers a rewarding career path in the Health & Justice care sector.
Mountain Healthcare

Contact Detail:

Mountain Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs

✨Tip Number 1

Network like a pro! Reach out to people in the health and justice care sector, especially those who work in Sexual Assault Referral Centres. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to crisis support and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Show your passion for helping others! During interviews, share personal stories or experiences that highlight your compassion and commitment to supporting victims of sexual assault.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs

Compassionate Communication
Administrative Skills
IT Skills
Customer Service
Knowledge of Safeguarding Children and Adults
Understanding of Confidentiality
Experience with Complex Needs
Crisis Management
Advocacy Skills
Collaboration with Stakeholders
Project Development
Outreach Experience
Training and Presentation Skills
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Flexible Administrator/Crisis Worker. Highlight any relevant experience in supportive environments and your understanding of safeguarding, as these are key for us.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and your commitment to providing compassionate care. Share specific examples of how you've supported individuals in the past, as this will resonate with us.

Showcase Your IT Skills: Since good IT skills are essential for this role, don’t forget to mention any relevant software or systems you’re familiar with. We want to see that you can handle the administrative side of things smoothly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Mountain Healthcare

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users and liaising with agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Show Your Compassion

This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've supported individuals in need. Whether it's in a professional or personal context, showing empathy and understanding is crucial for this position.

✨Highlight Your IT Skills

Since good IT skills are essential for this job, be ready to discuss your experience with relevant software and administrative tasks. You might even want to mention specific tools you've used in previous roles to manage data or support service delivery.

✨Prepare Questions for Them

Interviews are a two-way street, so think of some insightful questions to ask about the SARC's operations or team dynamics. This not only shows your interest but also helps you gauge if the environment is the right fit for you.

Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs
Mountain Healthcare
Location: Penrith

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