At a Glance
- Tasks: Support victims of sexual assault with care and advocacy in a dynamic environment.
- Company: Join a leading service provider in the Health & Justice care sector.
- Benefits: Competitive pay, flexible shifts, and the chance to make a real difference.
- Other info: Opportunity for personal growth and making a significant impact in the community.
- Why this job: Empower individuals during their toughest times and be part of a supportive team.
- Qualifications: Compassionate individuals with good IT skills and experience in supportive roles.
The predicted salary is between 21000 - 28000 £ per year.
Location: The Angel Centre SARC, Gateshead. Additional Locations: May be required to work regionally at the Durham and Teesside SARC sites.
Salary: £28,051.32 pro rata based on 40 hours per week. (£13.45 per hour). This vacancy is for 24 hours per week, 3 x 8-hour shifts per week. Shift working, covering 24/7/365. 9am-5pm, 5pm-1am, 1am-9am.
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.
Key Responsibilities will include:
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
Essential Skills Required:
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults.
- Knowledge and understanding of Confidentiality.
- Experience completing administrative duties.
- Supporting vulnerable people.
Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required.
Desirable Skills:
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/violence.
- Experience of creating and utilizing resources and use of distraction techniques.
- Project development and outreach.
- Training and presentation skills.
Flexible Administrator/Crisis Worker- Northumbria -24 Hours in Gateshead employer: Mountain Healthcare
Join a compassionate and innovative team at The Angel Centre SARC in Gateshead, where you will play a vital role in supporting victims of sexual assault. Our work culture prioritises empathy and collaboration, offering flexible shifts that accommodate your lifestyle while providing meaningful opportunities for personal and professional growth. With a commitment to employee development and a supportive environment, we ensure that our staff are equipped to make a real difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Administrator/Crisis Worker- Northumbria -24 Hours in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the Health & Justice care sector, especially those who work in SARC or similar environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis support and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your compassion and understanding during interviews. Share personal experiences or stories that highlight your ability to support vulnerable individuals, as this is key for the Flexible Administrator/Crisis Worker role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Flexible Administrator/Crisis Worker- Northumbria -24 Hours in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant experience in supportive roles or working with vulnerable individuals, as this will show us you understand the importance of the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the Health & Justice care sector. Share personal anecdotes or experiences that demonstrate your compassion and commitment to supporting others.
Showcase Your IT Skills:Since good IT skills are essential for this role, make sure to mention any relevant software or systems you’re familiar with. We want to see that you can handle the administrative side of things smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mountain Healthcare
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks, such as supporting service users and liaising with other agencies. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Compassion
This role requires a compassionate approach, so be prepared to discuss your experience in supportive environments. Share specific examples where you've helped vulnerable individuals or worked in crisis situations. This will demonstrate your suitability for the sensitive nature of the job.
✨Highlight Your IT Skills
Since good IT skills are essential for this position, be ready to talk about your experience with administrative duties and any relevant software. If you have examples of how you've used technology to improve processes or support service users, make sure to mention them!
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the SARC's operations or team dynamics. This shows that you're not only interested in the role but also in how you can contribute to the team's success and the well-being of service users.
