At a Glance
- Tasks: Support victims of sexual assault and manage patient care pathways in a compassionate environment.
- Company: Join a leading service provider in the Health & Justice care sector.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Female applicants only due to the nature of the role; driving license required.
- Why this job: Empower individuals during their toughest times and be part of a supportive team.
- Qualifications: Good IT skills and experience in a customer-focused role are essential.
The predicted salary is between 28051 - 28051 £ per year.
About the Role
Location: The North Yorkshire SARC
Additional Locations: South Yorkshire SARC, Humberside SARC, West Yorkshire SARC
Salary: £28,051.32 pro rata based on 40 hours per week. (£13.45 per hour)
This vacancy is for 12 and 24 hours per week. Rota Patterns: 9am-9pm & 9pm-9am Mon-Sun 9am-5pm.
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.
Key Responsibilities will include:
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
Essential Skills Required:
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults.
- Knowledge and understanding of Confidentiality.
- Experience completing administrative duties.
Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required.
Desirable Skills:
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/violence.
- Experience of creating and utilizing resources and use of distraction techniques.
- Project development and outreach.
- Training and presentation skills.
Flexible Administrator/Crisis Worker-North Yorks 12 & 24 Hours employer: Mountain Healthcare
Join a compassionate and innovative team at the North Yorkshire SARC, where we prioritise the well-being of our service users and foster a supportive work environment. As a Flexible Administrator/Crisis Worker, you will benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the lives of those affected by sexual assault. Our commitment to employee growth and a collaborative culture makes us an excellent employer in the Health & Justice care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Administrator/Crisis Worker-North Yorks 12 & 24 Hours
✨Tip Number 1
Network like a pro! Reach out to people in the health and justice care sector, especially those connected to SARC. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for your interview by understanding the role inside out. Familiarise yourself with the key responsibilities and think about how your skills align with them. We want you to shine!
✨Tip Number 3
Show your passion for helping others during the interview. Share personal stories or experiences that highlight your compassion and commitment to supporting victims of sexual assault.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Flexible Administrator/Crisis Worker-North Yorks 12 & 24 Hours
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Flexible Administrator/Crisis Worker role. Highlight your relevant experience in supportive environments and any knowledge of safeguarding, as these are key to what we’re looking for.
Show Your Compassion:In your application, let your empathy shine through! This role is all about supporting victims, so share any experiences that demonstrate your ability to connect with and advocate for others.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your points well. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mountain Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users and liaising with agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've supported individuals in difficult situations. Highlight your ability to empathise and advocate for others, as this is crucial in a SARC environment.
✨Brush Up on Relevant Skills
Make sure you can talk confidently about your IT skills and any administrative experience you have. Be ready to discuss how you've maintained confidentiality and safeguarded vulnerable individuals in previous roles, as these are essential skills for the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This shows that you're not just interested in the job, but also in being part of a supportive work environment.
