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- Tasks: Support victims of sexual assault and manage patient care pathways in a compassionate environment.
- Company: Join a leading service provider in the Health & Justice care sector.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Empower individuals during their toughest times and be part of a supportive team.
- Qualifications: Good IT skills and experience in a customer-focused role are essential.
- Other info: Opportunity for personal growth and making a positive impact in the community.
The predicted salary is between 12 - 13 £ per hour.
Location: The CASA Suite SARC, Humberside
Additional Locations: South Yorkshire SARC, North Yorkshire SARC, West Yorkshire SARC
Salary: £27,920.97 pro rata based on 42 hours per week. (£12.75 per hour)
This vacancy is for 12 and 24 hours per week.
Shift working, covering 9am to 9pm, Monday to Sunday
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).
The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.
Responsibilities
- 1st point of contact for service users.
- Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
Essential Skills
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults.
- Knowledge and understanding of Confidentiality.
- Experience completing administrative duties.
- Supporting vulnerable people.
Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
Whilst the position may be based from one location, additional travel may be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle.
Advanced DBS and level 2 Police vetting will be required.
Desirable Skills
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/violence.
- Experience of creating and utilizing resources and use of distraction techniques.
- Project development and outreach.
- Training and presentation skills.
Flexible Administrator/Crisis Worker- Humberside - 12/24 Hours employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Administrator/Crisis Worker- Humberside - 12/24 Hours
✨Tip Number 1
Network like a pro! Reach out to people in the Health & Justice care sector, especially those connected to Sexual Assault Referral Centres. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis support and administration. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others! During interviews, share personal stories or experiences that highlight your compassion and commitment to supporting vulnerable individuals. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Flexible Administrator/Crisis Worker- Humberside - 12/24 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant experience in supportive roles or administration, especially in sensitive environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting victims of sexual assault and how your background makes you a great fit for the role.
Showcase Your Soft Skills: In this role, compassion and communication are key. Be sure to mention any experiences where you've supported vulnerable individuals or worked in customer-focused environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and helps us get to know you better!
How to prepare for a job interview at Mountain Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks like supporting service users and liaising with agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
This position requires a compassionate approach, so be prepared to share examples from your past experiences where you've supported vulnerable individuals. Highlight your ability to empathise and advocate for others, as this is crucial in a role that involves working with victims of sexual assault.
✨Brush Up on Relevant Skills
Make sure you can talk confidently about your IT skills and any administrative experience you have. Be ready to discuss how you've maintained confidentiality and safeguarded individuals in previous roles. This will reassure the interviewers that you have the necessary skills to handle sensitive situations.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the SARC's operations or team dynamics. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you. Plus, it demonstrates that you're proactive and engaged!
