Flexible Administrator/Crisis Worker - Cambridge - 24 Hours
Flexible Administrator/Crisis Worker - Cambridge - 24 Hours

Flexible Administrator/Crisis Worker - Cambridge - 24 Hours

Full-Time 29453 - 29453 £ / year (est.) No home office possible
Mountain Healthcare

At a Glance

  • Tasks: Support victims of sexual assault and manage patient care pathways in a compassionate environment.
  • Company: Join a leading service provider in the Health & Justice care sector.
  • Benefits: Competitive salary, flexible shifts, and the chance to make a real difference.
  • Other info: Must live within an hour's drive of Brentwood and have a UK driving license.
  • Why this job: Empower individuals during their toughest times and be a vital part of their recovery journey.
  • Qualifications: Good IT skills, experience in supportive roles, and understanding of safeguarding.

The predicted salary is between 29453 - 29453 £ per year.

About the Role

Location: The Elms SARC, Cambridge.

Additional Locations: Operational rota support regionally

Salary: £29,453.89 pro rata based on a 42 hours FTE working week (£13.45 per hour)

Hours Available: 24 hours. Working shifts on 24/7 rota. Flexible seven day rota 12hrs– 9am to 9pm, 9pm -9am

Successful Candidates must live within 60 minutes travelling time to their appointed/local SARC.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

Key Responsibilities will include:

  • 1st point of contact for service users.
  • Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
  • Support the SARC Manager with day to day running of the centre.
  • Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
  • Assisting patients and liaising with other agencies regarding the management of the service user pathway.
  • Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
  • Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
  • Be a key player within the SARC team and wider company network.

Essential Skills Required:

  • Good IT skills.
  • Experience working in a supportive or customer focused environment.
  • Knowledge and understanding of Safeguarding Children and Adults.
  • Knowledge and understanding of Confidentiality.
  • Experience completing administrative duties.

Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Applicants must live within one hour's drive of Brentwood (Essex SARC).

Advanced DBS and level 2 Police vetting will be required.

3+ years post qualification experience.

Desirable Skills:

  • Experience of working with individuals who may have complex needs.
  • Experience of working with individuals who have experienced sexual assault/violence.
  • Experience of creating and utilizing resources and use of distraction techniques.
  • Project development and outreach.
  • Training and presentation skills.

Flexible Administrator/Crisis Worker - Cambridge - 24 Hours employer: Mountain Healthcare

Join a compassionate and innovative team at The Elms SARC in Cambridge, where we prioritise the well-being of our service users and foster a supportive work culture. As a Flexible Administrator/Crisis Worker, you will have the opportunity to make a meaningful impact in the Health & Justice care sector while benefiting from flexible working hours and ongoing professional development. Our commitment to employee growth and a collaborative environment makes us an excellent employer for those seeking a rewarding career path.
Mountain Healthcare

Contact Detail:

Mountain Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flexible Administrator/Crisis Worker - Cambridge - 24 Hours

✨Tip Number 1

Network like a pro! Reach out to people in the health and justice care sector, especially those who work in Sexual Assault Referral Centres. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Prepare for interviews by practising common questions related to crisis support and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your compassion and understanding during interviews. Share personal experiences or stories that highlight your ability to support vulnerable individuals, as this is key for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this important role in supporting victims of sexual assault.

We think you need these skills to ace Flexible Administrator/Crisis Worker - Cambridge - 24 Hours

Good IT Skills
Customer Service Skills
Knowledge of Safeguarding Children and Adults
Understanding of Confidentiality
Administrative Skills
Experience with Complex Needs
Experience with Sexual Assault Victims
Project Development
Outreach Skills
Training Skills
Presentation Skills
Advocacy Skills
Liaison Skills
Teamwork
Flexibility

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Flexible Administrator/Crisis Worker role. Highlight your relevant experience in supportive environments and any specific skills that match the job description. We want to see how you can bring your unique strengths to our team!

Show Your Compassion: This role is all about supporting victims of sexual assault, so let your empathy shine through in your application. Share any experiences where you've helped others or demonstrated compassion, as this will resonate with us and show you're a great fit for the position.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that we receive all your details correctly and helps us process your application more efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Mountain Healthcare

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Flexible Administrator/Crisis Worker. Familiarise yourself with the key tasks, such as supporting service users and liaising with agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Compassion

This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've supported individuals in challenging situations. Highlight your ability to empathise and advocate for others, as this is crucial in a SARC environment.

✨Brush Up on Relevant Skills

Since good IT skills and administrative experience are essential, make sure you can discuss your proficiency in these areas confidently. Prepare to talk about specific software or systems you've used and how they relate to the job at hand.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, training opportunities, or how they support staff wellbeing. This shows that you're not just interested in the job, but also in being part of a supportive work environment.

Flexible Administrator/Crisis Worker - Cambridge - 24 Hours
Mountain Healthcare

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