Emergency Call Handler - Part Time

About the Role Are you looking for a new and exciting alternative career path within the forensic care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need. Mountain Healthcare provide holistic support and offer forensic services across the country. We are looking for Emergency Call Handlers to work in our 24/7 contact centre, based in Braintree. The role is predominantly providing support for people affected by sexual assault and rape, whilst working with professionals such as Police and Social Services to arrange forensic examinations at one of our Sexual Assault Referral Centre’s. Job Opportunity The right candidate needs to be able to multitask and work well under pressure. It’s a very busy role, where no two days are the same (IT skills and Customer Service experience will be essential). We are looking for someone to join us for Part Time hours – 20 hours per week. This Emergency Call Handler role would suit candidates with excellent telephone and customer service skills, an understanding of telephone triage, and previous experience as a Call Handler. Please note , all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP…