Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support victims of sexual assault, ensuring quality care and service delivery.
- Company: Join a market-leading organisation dedicated to making a difference in the care sector.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Empower individuals during their most challenging times and drive positive change in your community.
- Qualifications: Degree level, senior management experience, and a registered nurse qualification required.
- Other info: Dynamic role with travel across the West Midlands and a supportive team environment.
The predicted salary is between 55000 - 59071 £ per year.
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need. The role of Regional Contract Director is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower them to feel in control and, where applicable, support them during the forensic examination process. Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.
Key Responsibilities
- Commissioner/Contract Management
- Overall financial performance of the Eastern contract
- Overall commissioner satisfaction
- Overall provision of the service model
- Team leadership
- Delivery of KPIs
- Adherence to agreed quality standards
- Continuous improvement & Meeting our regulators’ standards
- Growth of the existing contracts – sales targets
- Identification of new opportunities for Mountain within their region
- Reporting
- Budget ownership – within delegated authorities
- Own the stakeholder relationships – commissioners and other third parties
- Regional influencer role – playing a strategic role in communicating what we do
- Act as an ambassador for our service
- Identify service gaps, potential business cases and new opportunities for growth
- Foster good relationships with our commissioners and partner agencies
- Accountable for ensuring that the end-to-end patient journey through our service is as good as it can possibly be
- Identifying and solutioning new service areas for patients
- To oversee the delivery of the clinical elements of SARC healthcare provision as set out in the Contracts
- To act as the operational single point of contact (Ops SPOC) for Doctors
- Clinical
- Be accountable for ensuring that our forensic service conforms to all relevant quality standards (CQC, UKAS, Mountain etc)
- Be accountable for ensuring that safeguarding is embedded throughout their service
- Be accountable for ensuring that the service conforms to best practice for medicines management
- Multi Agency Working
- Lead on regional operational groups
- Engage with local safeguarding boards
- Governance & Quality
- CQC Registered Manager if required
- Accountable for ensuring the QMS (QM, documented processes, audit frameworks etc) are up to date and fit for purpose
- Accountable for ensuring the risk registers in their region, action plans (local, SI and CQC), asset register; information asset register are up to date and fit for purpose
- Accountable for Health and safety across their region
- Accountable for ensuring that PAIERs are properly actioned
- Accountable for ensuring that investigations of serious incidents are properly completed
- Accountable for ensuring that complaints are properly investigated and closed
- Accountable for ensuring that patient satisfaction measures are met
- Accountable for ensuring that all relevant audits are carried out
- Accountable for ensuring that Information Asset Ownership is properly managed in their regions
- Accountable for ensuring that the activities to support Forensic Regulator accreditation are completed
- Accountable for continually monitoring potential accreditations to identify those that we should sign up to in order to ensure that our patients have the best possible experience
- Proactively manage service user feedback to drive continuous improvement
- Be accountable for ensuring that serious case review; safeguarding rapid reviews for adults and children are completed to the required standard
- Be accountable for records management and information governance within their region
- For any SI, be accountable for ensuring that the NHSE escalation process is properly managed.
- Ensure that the service is compliant with the audit schedule and ensure that action plans are completed
- Be accountable for ensuring that the needs of the criminal justice system are met (eg production of statements)
- Ensure that requirements for reports for child protection proceedings are met
- Oversight of forensic regulator requirements
- Ensure that registered healthcare professionals under your management renew their registration as directed by their professional body.
- Communicating to your teams, the importance of maintaining professional registrations at all times.
- Maintaining a system to record relevant professional registrations, expiry and renewal dates of the staff you are responsible for
- Leadership
- Have leadership responsibility for all the staff in the region – including performance management; MAST compliance; supervision; Rotamaster; interviewing; appraisals, sickness, signing off time sheets
- Accountable for staff satisfaction
- Direct line management of SARC Managers and other key members of the team as required
- Take responsibility for staff wellbeing – ensuring that it is measured
- Accountable for the service provided by the doctors in their areas
- Promoting a positive culture within their region – promoting Mountain values and behaviours
- Supporting research and quality improvement activities for the region
- Take responsibility for communicating new initiatives and comms messages on behalf of the organisation as a whole
- Play an active role in the senior leadership team within Mountain to ensure that it continues to meet the needs of its shareholders
- Accountable for ensuring rota compliance across the region
- Accountable for ensuring that their teams are compliant with MAST, vetting, revalidation, onboarding and offboarding and DBS
- Training and Personal Development
- Attend supervision for themselves and carry out supervision for their direct reports
- Take personal responsibility to keep up to date with relevant guidance (eg FFLM, NHSE) so that our service remains safe
- Take personal responsibility to keep up to date with CPD
- If clinical, do a minimum of one clinical shift per month to ensure that they remain compliant with their registration and understand how the service is delivered at the frontline
- To undertake Mandatory and Statutory Training in line with Mountain Healthcare policy
- Accountable for their own wellbeing and the wellbeing of their teams
- Ensure that all the required activities for revalidation are successfully completed (if applicable)
- To undertake training in line with the objectives and PDP set at regular formal appraisals
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Locations: West Midlands Regional SARCs
Base location: closest SARC to home address (e.g., The Horizon SARC), but all sites within region must be visited. Travel essential: car and licence essential.
Job type: Full-time, 40 hours per week, Primary Monday - Friday 9am-5pm but as and when business needs.
Salary: £55,000 raising to £59,071.87 upon probation and CQC reg manager application approved & Car allowance 4k per year (PRO RATA). Maximum 2 home working days per week. CQC manager application post probation at 6 months.
Please note: all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.
Essential Skills
- Degree level
- Previous Senior Management and Leadership Experience
- Qualified Registered Nurse (NMC) with a minimum of 3 years post qualification
- Basic Life Support (Training Provided).
- Working with vulnerable people.
- Excellent communication skills and styles.
- Proven strong judgement and analysis.
- Robust skills in Microsoft Office
- Experience in managing contracts and teams
- ISO15189 and CQC experience and registered manager
- Change Management experience
- Commissioner facing exposure
Desirable Skills
- Clinical FNE exposure
Regional Contract Director - West Midlands SARC 40 hrs in Birmingham employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Contract Director - West Midlands SARC 40 hrs in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those connected to Mountain Healthcare. Attend local events or online webinars to meet potential colleagues and learn more about the industry.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Mountain Healthcare stands for and be ready to discuss how your experience aligns with their mission to support victims of sexual assault.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams or projects in the past. Highlight your ability to foster a positive culture and drive continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Mountain Healthcare and making a difference.
We think you need these skills to ace Regional Contract Director - West Midlands SARC 40 hrs in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Contract Director role. Highlight your relevant experience in contract management and leadership, and show us how your skills align with our mission to support victims of sexual assault.
Showcase Your Compassion: This role is all about helping others during their toughest times. Use your application to demonstrate your compassion and understanding of the care sector. Share any experiences that showcase your ability to empathise and advocate for vulnerable individuals.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and motivations. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Mountain Healthcare
✨Know Your Stuff
Make sure you thoroughly understand the role of a Regional Contract Director and the specific responsibilities outlined in the job description. Familiarise yourself with Mountain Healthcare's mission and values, as well as the services they provide. This will help you demonstrate your genuine interest and alignment with their goals during the interview.
✨Showcase Your Leadership Skills
As this role involves team leadership and performance management, be prepared to discuss your previous experiences in leading teams. Think of specific examples where you've successfully managed staff, improved team dynamics, or driven performance. Highlight your ability to foster a positive culture and support staff wellbeing.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and judgement, especially in high-pressure situations. Prepare scenarios related to managing contracts, handling complaints, or ensuring compliance with quality standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Empathy
Given the sensitive nature of the role, it's crucial to convey your compassion and understanding towards victims of sexual assault. Be ready to discuss how you would advocate for patients and ensure their needs are met throughout their journey. Show that you can balance operational responsibilities with a strong commitment to patient care.